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Have you seen these suspects?
Updated October 1, 2014  Be on the lookout for the individuals pictured in our collection of bank robbery suspect photos from banks robbed in the last month.

Print out and post the pics, or circulate them to your frontline staff. See the latest additions to the ROGUE'S GALLERY OF UNKNOWN ROBBERY SUSPECTS.



A Plea for Leniency and a Plea for Help
Bad Santa Busted - In our January issue, we featured a bad Santa bandit who was wanted for robbing a SunTrust Bank in Port Orange, FL just two days before Christmas. The naughty St. Nick presented the teller with a wrapped "gift" he implied was a bomb. The suspect was arrested four days later at his home just a mile from the bank. It's Christmas in July for Mark London, 63, who pleaded no contest to robbery and displaying a fake bomb during a felony. He also pleaded no contest to unrelated drug-related charges. As part of a plea deal, London only faces a maximum 10-year sentence, far less than the 36 years combined – 15 for charges of robbery, 15 for displaying a hoax bomb, and 6 years for the drug charges – he could have received. He should consider that a gift.

Unsolved but not unsought - With bank robberies in Wisconsin on the rise, the FBI's Milwaukee field office has enlisted the help of the media to find the state's most wanted bandits. The FBI is looking for tips that will lead them to the violent criminal who entered the State Bank of Chilton in Milwaukee in 2009, jumped the teller counter, and led a bank employee at gun point to the safe, then locked all the bank employees in the safe room before taking his loot and fleeing. Dubbed the "Safe Robber," the FBI is particularly interested in this suspect because they believe he is connected to other (more recent) bank robberies in the area. In this video of the 2009 heist, the FBI has a message for this thief and others: "Just because you're not caught today or you're not caught next week, doesn't mean we aren't still looking for you, it doesn't mean we still may not come for you...it's just a matter of time."



A Plea for Leniency and a Plea for Help
Bad Santa Busted - In our January issue, we featured a bad Santa bandit who was wanted for robbing a SunTrust Bank in Port Orange, FL just two days before Christmas. The naughty St. Nick presented the teller with a wrapped "gift" he implied was a bomb. The suspect was arrested four days later at his home just a mile from the bank. It's Christmas in July for Mark London, 63, who pleaded no contest to robbery and displaying a fake bomb during a felony. He also pleaded no contest to unrelated drug-related charges. As part of a plea deal, London only faces a maximum 10-year sentence, far less than the 36 years combined – 15 for charges of robbery, 15 for displaying a hoax bomb, and 6 years for the drug charges – he could have received. He should consider that a gift.

Unsolved but not unsought - With bank robberies in Wisconsin on the rise, the FBI's Milwaukee field office has enlisted the help of the media to find the state's most wanted bandits. The FBI is looking for tips that will lead them to the violent criminal who entered the State Bank of Chilton in Milwaukee in 2009, jumped the teller counter, and led a bank employee at gun point to the safe, then locked all the bank employees in the safe room before taking his loot and fleeing. Dubbed the "Safe Robber," the FBI is particularly interested in this suspect because they believe he is connected to other (more recent) bank robberies in the area. In this video of the 2009 heist, the FBI has a message for this thief and others: "Just because you're not caught today or you're not caught next week, doesn't mean we aren't still looking for you, it doesn't mean we still may not come for you...it's just a matter of time."

Hot Topics From the Threads

In the publicly accessible threads, one banker is seeking clarification on approval of a security policy by a committee of the board instead of the board as a whole, while another wrapped up a discussion on fire resistance standards for vaults. You can weigh in or view the discussion here. This is an excellent way to network with peers and get your action plan in place before there is an urgent need for it.

Check out other interesting discussions taking place in the Public Security area. When commenting on these discussions, keep in mind this is an unprotected public forum and comments should be limited to generic content.

We also have a "private" security forum for discussion of more private, sensitive topics. That is where security officers were discussing training, BYOD policies, remote access, FinCEN emails, and a lot more!

To comment in Bankers' Threads you must be a registered user. You can register here. If using your bank email account, you will be given access to the private forums. The Private area is a group of forums under the heading "Private - Financial Institution Personnel Only." The Private forums do not include access to Bankers Hotline or Compliance Action, premium content areas that require paid subscriptions to those respective publications.

If you are already registered for the Threads, but don't yet have access to the private forums, using your bank email address send a request for access to andyz@bankersonline.com. Please verify that you do not yet have Private access. Once your registration request is approved, you can access the Private Security forum here.




Counterfeiting remains rampant
In this month's overview of alerts from BOL CrimeDex participants, we focus on reports of counterfeiting scams. On July 1, an alert from the BSA officer at Schertz Bank and Trust in Shertz, Texas, warned of counterfeit cashier's checks being circulated in the U.S. and Canada in connection with online employment applications. Later that same day came a warning about counterfeit credit cards being used in the Spartanburg, South Carolina region. Counterfeit American Express traveler's checks were involved in a July 2 arrest announcement from Gastonia, North Carolina, in which one of the suspects was carrying -- you guessed it! -- a counterfeit driver's license. A Nevada sheriff's office reached out in an attempt to identify three suspects using counterfeit credit cards and phony identification to purchase gift cards that they sell to third parties. Of course, Internet-facilitated sales are often involved in counterfeit check frauds, and a Fairfield, Connecticut bank provided an example in its July 10 alert about phony checks presented against an account of one of its former customers. The checks have been sent to Craigslist sellers to complete purchases for significantly lesser amounts, along with a request to wire the excess back to the buyer. Texas sellers seemed to have been targeted in that scam.

Are you a BOL CrimeDex subscriber? You could be receiving regional or nationwide alerts about crimes that can warn you of crooks operating in your area or scams that could affect your institution and its customers.

Each month's BOL CrimeDex alerts can provide your financial institution with fresh examples of crimes that can be used to bring reality to security training presentations.

CrimeDex is now FREE to registered members of the Bankers' Threads
Private Security Forum! Get the details and subscribe now!


Robbery Deterrent Signs
Asking customers to remove hats, hoods and sunglasses could help reduce the number of bandits who target your bank. If you don't have a sign asking customers to remove their hats and sunglasses, get one now from the Banker Store.

Remind would-be criminals coming in to your institution that they're likely to have their image captured on your surveillance cameras -- and that crimes against your institution are investigable by the FBI. These "print-it-yourself" signs from BOL provide another tool for deterring robbers. Bank Robbery, International Style
Bank robberies, regardless of where perpetrated, always rely on intimidation and threats. Guru Barry Thompson's article reveals some astounding differences between bank robbery methods and responses between the U.S. and Japan. Read Bank Robbery Response.

Reward Program Pays Off
Since 1991, Wells Fargo's robbery reward program has resulted in the capture of 228 robbery suspects with an average cost of $3,294 per captured robber. What a bargain! Reward Program Pays Off.

Banker Tools:
Employee Conduct During and After a Robbery
Quick lists that make great hand-outs for your robbery training.
-- During a Robbery
-- Don't Be a Hero
-- After the Robbery - Do
-- After the Robbery - Don't
-- Dealing with the Media
-- Closed Sign

Robbery Procedures
Detailed, comprehensive procedures from Guru Dana Turner
-- for Management
-- for Staff Personnel

Dealing with the Aftermath
After a robbery or other critical incident, affected employees may experience a wide range of physical and emotional symptoms. These resources, from Lawrence Brock, can help the employees understand what they are experiencing, and can help employees not directly affected know what to say and how to listen.
-- Specific Ways to Cope with Stress
-- Tips for Listening
-- Signs of Grief/Loss
-- Avoiding Secondary Wounding
-- How to help


Robbery-Related Products
Robbery Prevention, Response & Aftermath

Robbery Prevention - NO HATS Signage

Bank Security Program Policy - approximately 15 page template covering topics ranging from Key and Combination Control to Cash Shipments and Requirements, Bank Robberies and more.

Security Program Manual
Complete, model security program from Dana Turner created in template form, with policies and procedures from both security and operations functions. Coverage includes all functions, department, facilities and record and asset control. Addresses routine operations techniques and the three types of internal and external crimes.


Effective Robbery Response & Opening Procedures (DVD)
From Bankers Video Library.

No one wants to think robbery can happen. But it can -- and does. In the event of a robbery, getting the robber out the door, with no harm or injury to anyone in the office, should be everyone's aim and purpose. This video, used along with the accompanying training workbook, (and documentation), can provide your institution with the robbery response training mandated by the Bank Protection Act.


Workplace Violence: It can happen to you - training video
From Bankers Video Library.
Surviving a violent event requires both individual and team efforts. Learning simple, effective survival techniques could save your life-and the lives of your co-workers and your customers. This tape, used along with the accompanying training workbook, (and documented), can provide your institution with the robbery response training required by the Bank Protection Act.


How Observant Are You?
Test your observation skills (and your reflexes!) with these two original games from BankersOnline.com.
  • Face Memory Challenge - Look at a face. Try to memorize each feature. Click a button. The face is gone and you must rebuild it, piece by piece. Test your skills in our Face Memory Challenge!
  • Picture Memory - Get your clicking finger ready and snap into maximum concentration mode as you prepare to play Picture Memory. Warning! It's addictive!







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