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ACH   Arbitration   Article 9    ATM   Branch Banking
Check 21   CRA   Credit Report   Customer Information Requests
eBanking   Elder Abuse   Embezzlement   ESIGN    FACT Act
Flood    Human Resources   Identity Theft   Information Security   
Insurance Cancellations   Internet    Lending     New Accounts   Outsourcing
Privacy    Return Items     Sales    Security   UTMA   Voice Guided Transactions

    Featured Video

    


Sixty Second Solutions are BOL's unique bite-size video learning bits. We're building a digital archive of expert advice from some of the leading names in the industry, from our own BOL Gurus to outside sources with insight to share.

Take a minute (literally!) to learn something!

To view the Sixty Second Solutions video, you will need to have Real Player software installed on your machine. You can download a free version of the Real Player by clicking here. An enhanced version of Real Player, called Real Player Plus, is also available for a fee on the same page.


ACH
ACH Origination
Goldleaf Technologies

REAL MEDIA FORMAT


Arbitration
Mandatory Arbitration
Gerard P. Panaro, Howe & Hutton
Bio and Contact Info

REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT
Article 9
Article 9 -- New Filing Requirements
Sam Ott, Esq., Bankers Online.com
Bio and Contact Info

REAL MEDIA FORMAT

New Types of Collateral Covered Under Revised Article 9
Sam Ott, Esq., Bankers Online.com
Bio and Contact Info

REAL MEDIA FORMAT


ATM
Convenience Store ATMs
Barry Thompson, CRCM
Thompson Consulting Group
Bio and Contact Info

REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT
Triple DES
New encryption requirements and tougher security standards mean ATMs tied into the VISA/Mastercard system must be compliant by 2005.
Dean Stewart, Director, Product Planning & Management
Diebold, Incorporated

REAL MEDIA FORMAT


Branch Banking
Branch Banking
Will advancing technology make the brick and mortar bank obsolete? Not so fast. The physical branch is more important than ever.
Jerry Verdi, President
Verdi & Company, a subsidiary of Diebold, Incorporated

REAL MEDIA FORMAT


Check 21
Image-Friendly Checks
What controls image quality on checks? What makes a check image-friendly? In this short video from Source Technologies, you'll see what types of printing and check stock make data most easily pulled out of checks. Click now to watch it in your Windows Media Player.
Wally Burlingham, MICR Project Manager
Will Friedrich, Marketing Associate
WINDOWS MEDIA FORMAT


CRA
Looking for an Investment Solution for CRA?

These two short videos from
Community Capital Management, Inc.
provide an answer.

Earning CRA Credit With A Bond Mutual Fund: Part I

Earning CRA Credit With A Bond Mutual Fund: Part II

Community Capital Management is the advisor to the CRA Qualified Investment Fund CRA Shares (CRAIX), a $775 million mutual fund comprised of high credit quality, CRA-qualifying bonds.
A Collaborative Approach to CRA
Tom Loy, President and CEO
REAL MEDIA FORMAT     WINDOWS MEDIA FORMAT

Credit Report
What you need to know before you pull a credit report
Joyce L. Schenewerk,Esq., McGlinchey Stafford

Get the FCRA and related resources on the Compliance Launch Pad.
REAL MEDIA FORMAT


Customer Information Requests
Dealing with Requests for Customer Information
Mary Beth Guard,Esq.,
BankersOnline.com
Bio and Contact Info

WINDOWS MEDIA FORMAT


eBanking
eBanking Kiosk
Goldleaf Technologies
REAL MEDIA FORMAT


Elder Abuse
Dr. Linda Eagle on Comcast Newsmakers to discuss issues related to elder financial abuse and what banks can do to help prevent, detect and report it.
Linda Eagle, Edcomm

   REAL MEDIA


Embezzlement
Understanding Embezzlement
Dana Turner, Security Education Systems
Bio and Contact Info

REAL MEDIA FORMAT


ESIGN
Electronic Disclosures and ESIGN
Richard Insley, APR Systems
Bio and Contact Info

Read the ESIGN Act.
REAL MEDIA FORMAT

ESIGN Act Benefits for Banks with Web Sites
Richard Insley, APR Systems
Bio and Contact Info

Read the ESIGN Act.
REAL MEDIA FORMAT


FACT Act
Dr. Linda Eagle on CNN Headline News' Comcast Newsmakers to discuss issues related to consumer protection from identity theft and the fact act.
Linda Eagle, Edcomm

   WINDOWS MEDIA FORMAT


Flood
Flood Insurance Tips
UMB Consulting Services, Inc.

More flood insurance resources on the Compliance page.
REAL MEDIA FORMAT


Human Resources
Tracking HR Costs
Kronos

REAL MEDIA FORMAT


ID Theft
ID Requirements for New Accounts
Especially in light of the Patriot Act, it's important for all individuals who can open an account to be clear on what's considered acceptable identification.

UMB Consulting Services, Inc.
REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT
ID Theft Tips
Mary Beth Guard, Bankers Online.com

REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT
Beware the Pretext Caller
You pick up the phone. You're trained to help. You want to answer the questions. WAIT! Do you know who's on the other end of the line? Pretext callers take advantage of your helpful nature to gather information. Don't let them.

Chuck Lewis,UMB Consulting Services, Inc.
REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT
Information Security
Yes, Virginia. InfoSec Guidelines Apply to You!
L. Michael Guard, Esq., M.S.T.M., Secure MIS, Inc.
Bio and Contact Info

REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT
Insurance Cancellations
Learn how insurance is being cancelled for high risk borrowers.
Chuck Lewis, UMB Consulting Services, Inc.

REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT


Internet
Bank on Business
Goldleaf Technologies
REAL MEDIA FORMAT


Lending
Loan applicants donít punch a clock
RTE Financial Services

WINDOWS MEDIA FORMAT
New Accounts
Xpress Accounts
RTE Financial Services

WINDOWS MEDIA FORMAT
ID Requirements for New Accounts
Especially in light of the Patriot Act, it's important for all individuals who can open an account to be clear on what's considered acceptable identification.
Chuck Lewis,UMB Consulting Services, Inc.
REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT
Outsourcing
Is Outsourcing Right for your Organization?
Paul Fisher, Director of Business Operations
Outsourcing and Managed Services
Diebold, Incorporated

REAL MEDIA FORMAT


Privacy
Financial Privacy Compliance Examinations
Sue Burt, Bankers Systems, Inc.
REAL MEDIA FORMAT

Privacy Policies and Procedures
Barbara Hurst, Bankers' Hotline
Bio and Contact Info

REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT

Heads-Up on the Children's Online Privacy Protection Act
Richard Insley, APR Systems
Bio and Contact Info
Find COPPA and related resources on the Compliance Launch Pad.
REAL MEDIA FORMAT

Privacy
Denny Deischer, Missouri Bankers Association
REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT


Return Items
Tips for Return Items
Barbara Hurst, Executive Editor of Bankers' Hotline
Bio and Contact Info

REAL MEDIA FORMAT     WINDOWS MEDIA FORMAT
Sales
Catch customers in a buying mood
RTE Financial Services

WINDOWS MEDIA FORMAT
Security
ID Theft Tips
Mary Beth Guard, Executive Editor of BankersOnline.com
Bio and Contact Info

REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT

Night Inspections
Barry Thompson,CRCM
Thompson Consulting Group
Bio and Contact Info

REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT

Common Mistakes Under the Bank Protection Act
David Battle, CFE, David Battle Resources
Get the Bank Protection Act and other security resources on the Security Launch Pad.
REAL MEDIA FORMAT


Security Statistics
Barbara Hurst, Executive Editor of Bankers' Hotline
Bio and Contact Info

REAL MEDIA FORMAT      WINDOWS MEDIA FORMAT

Removing Data from Hard Drives
Clayton Hoskinson, Secure MIS, Inc.
REAL MEDIA FORMAT     WINDOWS MEDIA FORMAT


UTMA
Kids' Accounts under UTMA
Mary Beth Guard, Executive Editor of BankersOnline.com
Bio and Contact Info

REAL MEDIA FORMAT


Voice Guided Transactions
Voice Guided Transactions can meet the more stringent government requirements of the American with Disabilities Act. This new functionality may even become a convenience for other customers as well.
Jim Pettitt, Business Practice Manager, Self-Service Solutions
Diebold, Incorporated
REAL MEDIA FORMAT



To view the Sixty Second Solutions video, you will need to have Real Player software installed on your machine. You can download a free version of the Real Player by clicking here. An enhanced version of Real Player, called Real Player Plus, is also available for a fee on the same page.





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