PATT ARDIS, ESQ. Shareholder, Wolff Ardis, P.C., Memphis, TN Throughout his career, Patt has been a champion of honor and integrity in business. He is a recognized expert in fraud detection and investigation, fidelity bond investigation and litigation, directors' and officers' liability, securities cases and other matters involving allegations of breach of fiduciary responsibilities. He has effected the recovery of more than $140,000,000 in the areas of fraud and negligence and has successfully defended a number of claims filed against clients. A Special Counsel to the Federal Deposit Insurance Corporation (FDIC), Pat is based in Memphis, Tennessee and very successfully represents clients nationwide. MICHAEL BACON Corporate Security Special Investigations, Wells Fargo, San Francisco, CA Michael manages the Corporate Security Special Investigations program for the recently integrated Wells Fargo / Wachovia, covering over 280K employees, 6K Banks, and over 80 lines of businesses and subsidiaries operating in all fifty states and thirty countries. The Special Investigations program consists of two divisions, an internal investigations division responsible for conducting formal investigations related to employee misconduct involving potential violations of law or significant information security or code of ethics policy violations and a computer crime team responsible for providing forensic investigative support for internal investigators, HR, Legal, and the corporate data loss team. During 2008, Michael’s team conducted over 10K investigations, resulting in the filing of over 3,000 suspicious activity reports. CHARLES W. BECKER, JR. Investigations Manager, AVP, Security & Fraud, Citizens Bank, Philadelphia, PA Charlie started his career in the banking industry as a teller in 1967, taking time out of his banking days for a Military Career, and schooling in Finance. In 1970 he joined American Bank working in Collections before taking over Credit Card Fraud Investigations. In 1985 he went to Atlantic Financial as Regional Security Officer in charge of all Fraud Investigation and Physical Security for the Delaware Valley Region. In 1987 he joined Commonwealth Bank where he Managed Security Operations in charge of Fraud Investigations, Physical Security, Records Retention, and Collections. While there, he wrote all Policies and Procedures in all four areas. In 2002, Commonwealth Bank was acquired by RBS Citizens Bank where Charlie presently manages the Complex Check Fraud Investigations Unit. Charlie’s experience in Banking spans 40 years. JOE BUCKLEY President, John E. Reid and Associates, Inc., Chicago, IL Joe is a forensic interviewer, detection of deception examiner, lecturer, and consultant. He has been with John E. Reid and Associates since 1971. He is co-author of the books The Investigator Anthology and Criminal Interrogation and Confessions, as well as numerous articles and papers. He is a contributing author to The Encyclopedia of Police Science and the Encyclopedia of Security Management. An accomplished lecturer, Joe has done training for law enforcement, government, and business groups. Long recognized in the banking industry for his nationwide seminars training security officers, he is returning to our Workshop to teach the Reid Technique again in response to many requests. JOHN BURNETT Associate Director, BankersOnline.com, Centerville, MA With over 36 years of experience in all areas of banking behind him, there isn't much that goes on in the financial industry that John hasn't handled before. His thorough knowledge of Operations and his work with Cape Cod Bank and Trust prepared him for his position as Guru on BankersOnline.com. John graduated with honors from ABA's Stonier Graduate School of Banking. He is also a graduate of the ABA National Compliance School, and served on its faculty for several years. He is now part of Glia Group as well as the BankersOnline.com team. John also serves as an advisor to the Bankers' Hotline. JIM CEREP Security Consultant, Brockton, MA After retiring from law enforcement in Rhode Island in 1989, Jim became Director of Security for two large Massachusetts based banks until 2006. While there he served on the Massachusetts Bankers Association Fraud Committee. After leaving the bank he worked with American Video Services as a Security Consultant. Jim's expertise in the area of physical security, perimeter protection and security equipment have helped him expand his third career as Security Consultant. Jim also trains front line personnel in Robbery Prevention and Response. He is a graduate of the University of Rhode Island Criminology School, earned his Bachelor of Science Degree in Criminal Justice from Bryant University and an Associates Degree in Paralegal Studies from Roger Williams University. MAURICE CLARK Special Agent-Sr, IRS-CI, FinCEN Maurice became a special agent with IRS Criminal Investigation in 1986. In 2001, he took the lead role in creating and managing the North Texas Asset Forfeiture Task Force, pursuing asset forfeiture opportunities in money laundering and financial crime cases. Eventually the task force began focusing on the lucrative area of SAR Review. The Dallas SAR Task Force has yielded a number of significant criminal cases of all types, resulting in more than a dozen prosecutions and over $6 million forfeited in the last 3 years. Special Agent Clark has recently been promoted to the job of Senior Program Analyst for BSA/SAR Review. He is now located in the FinCEN offices in Washington, DC where he is responsible for managing the national SAR Review program. BARBARA E. HURST Editor, Bankers' Hotline, President, Hurst Associates, Inc., Brookhaven, PA Barbara entered the banking industry 36 years ago running investigations of banking claims for a large Philadelphia bank. By 1986 she headed a department in charge of investigations, claims, security training, many operations, and money laundering compliance. After creating Hurst Associates, Inc. 21 years ago, she has been teaching these subjects and others in 48 states and internationally to bankers, government agencies, and law enforcement. In 1991, in partnership with George Milner, she started writing the BANKERS' HOTLINE, and fifteen years ago the partnership produced the first Security Officers Workshop. In her position as editor of the Bankers' Hotline, she works at staying on top of what is happening in the banking industry. Her presentations combine information with humor, and she tends to attract speakers of similar talents to this workshop. She is a Guru on BankersOnline.com and also works with Bankers Video Library, writing scripts and appearing in training videos. GARLAND PREJEAN VP/Security Officer, Cameron State Bank, Lake Charles, LA A graduate of McNeese State University with a BS in Criminal Justice and a Master of Education, Garland has been in banking since 1982, starting off as an investigator and guard supervisor. Garland is currently a Vice President/Security Officer at Cameron State Bank, located in 4 parishes in SW Louisiana. He previously worked for First Commerce Corporation and Bank One as an Internal Investigator. In his current position he investigates both internal and external crimes against the bank and is involved in physical security operations as well. Being in the Hurricane part of the US, he is also involved in Disaster Recovery Planning. He is a board member of the Lake Charles Crime Stoppers and the Louisiana Bankers Association Security Peer Group. MARY LOIS STOCKMAN Security Officer, VP/Security Officer, BancCorp South, Tupelo, MS With a background in Operations, Payroll, Data and Audit, Mary Lois became Security Officer of BancorpSouth Bank (then Bank of Mississippi) in 1986. BancorpSouth is an $11.8 billion asset banking company that operates with over 270 commercial banking, mortgage, insurance, trust and broker/dealer locations in Alabama, Arkansas, Louisiana, Mississippi, Tennessee and Texas, with 275 ATMs and a staff of approximately 4,000 full time employees. She is a frequent attendee of the Bankers' Hotline Security Officer Workshop. DAVID VAZDAUSKAS Chief Marketing & Strategy Officer, BrandPartners, Rochester, NH David is responsible for guiding BrandPartner's marketing efforts and strategic initiatives, as well as leading brand development engagements with clients. BrandPartners creates retail environments for the financial services industry, and has partnered with more than 2,000 clients at 30,000 retail locations worldwide. As the former Director of Brand Identity for BankBoston, David was responsible for positioning the brand across each line of business to multiple market segments. He also led the brand integration effort following Bank of Boston's acquisition of BayBank in 1997. Prior to this, David was a Partner at Lippincott & Margulies, a leading brand consultancy based in New York. He was also a Partner in the marketing strategy practice at Mercer Management Consulting. At these firms his clients included Citigroup, The Walt Disney Company, American Express and Sprint. He began his career as an advertising account executive at Saatchi & Saatchi. David earned a bachelor's degree in economics from Bowdoin College and received his MBA from the Harvard Business School. BOB WELLS Senior Associate, Investigative Interviewing Training Associates, Chattanooga, TN Bob served as an instructor with the Behavioral Science Division of the Federal Law Enforcement Training Center (FLETC) from1987 until his recent retirement from federal service in 2008. Bob has trained more than 100,000 officers, investigators, prosecutors and judges in more than 40 states. He is one of America's most experienced trainers of Advanced Interviewing Techniques, with assignments including the FBI Academy, the International Law Enforcement Training Academy in Thailand, SHAPE headquarters in Belgium and Department of Defense in Germany. He has taught Advanced Interviewing to criminal investigators from Russia, Jordan, Turkey and Columbia. In addition, Bob has instructed Counterintelligence officers from 10 European nations. His training expertise includes Credibility Assessment, Response Analysis, Suspect Interviewing and Cognitive Interviewing , Interviewing Victims and Witnesses, The Art of Questioning, Rapport Development and the Art of Persuasion. He has a B.S. Degree in Criminology from Florida State University and an M.S. degree in Criminal Justice from Nova University.