GREG BENSON Benson Consulting, Alexandria, VA Formerly Vice President and Chief Compliance Officer for Burke & Herbert Bank & Trust Company, handling day-to-day compliance activities and serving as Bank Secrecy Act ("BSA") and Community Reinvestment ("CRA") Officer, Greg currently offers his extensive experience as a bank consultant. For four years prior to joining Burke & Herbert, he was Director, Compliance and Security, for E*TRADE Bank, the nation's largest pure-play Internet bank. During that time he assisted in the apprehension and conviction of the largest check fraud ring in U.S. history ($40 million). Prior to joining E*TRADE Bank, he served as Senior Consultant for Professional Bank Services, Inc. where he provided training and consulting to the OTS, FDIC and various large and small financial institutions on Deposit Compliance issues, Anti-Money Laundering, Bank Secrecy, Privacy and Check Fraud Detection and Prevention. Greg also served on the Technical Services and Government Affairs staff focusing on security, operations, retail banking and technology initiatives for the national trade association, America's Community Bankers. He was a member of the U.S.Treasury's Financial Crimes Enforcement Network ("FinCEN") Bank Secrecy Advisory Group for five years. JOHN BURNETT Associate Editor, BankersOnline.com, Centerville, MA John Burnett is a 1979 alumnus of the ABA National Compliance School, and served on its faculty for several years. He graduated with honors with the Class of 1990 from ABA's Stonier Graduate School of Banking, and is also a graduate of the BAI and the Massachusetts Banker Association Schools of Banking. He began his banking career in high school when he started as a teller at a $15 million bank that didn't have account numbers for its checking accounts (he says they actually filed by signature!) He joined Cape Cod Bank and Trust Company in 1971 and assumed the position of Compliance Officer in 1976. He also served as corporate secretary and secretary of CCBT's Board of Directors, as well as Clerk of the bank's holding company. He joined Glia Group, Inc., and became a part of the BankersOnline.com team in June, 2004. Mr. Burnett was a member of the Massachusetts Bankers Association Legal and Regulatory Compliance Committee, and of the American Bankers Association Compliance Executive Committee and NCS/NGCS Advisory Board. He served on ABA's Truth in Savings Task Force, and has served on several ABA and Massachusetts Bankers seminar panels. JIM CEREP Security Consultant/Sales Rep, American Video Services, Brockton, MA Jim Cerep began his third career in October, 2006 with American Video Services, a full service security company servicing banks and businesses in the New England area, as a Security Consultant/Sales Representative. He was Director of Security for two southeastern Massachusetts-based banks from 1989 to 2006. While with the banks, he was active and held the President’s position for six years in the Southeast Bank Security Network, a fraud group made up of bank Security Officers and Police. He also served on the Massachusetts Bankers Fraud Committee, and was a member of IAFCI and the Massachusetts Anti-Terrorism Advisory Council. He earned a Bachelor of Science Degree in Criminal Justice from Bryant University and an Associates Degree in Paralegal Studies from Roger Williams University, both in Rhode Island. He was also a graduate of the University of RI Criminology School and was the Department’s Crime Scene Investigator for 10 years. His final assignment before retiring was as Head of the Prosecution Division. Jim is still very active in a number of law enforcement organizations both in Rhode Island and Massachusetts. Jim has attended the Bankers’ Hotline Security Officer’s Workshop for the past 10 years. D. GLENN FOSTER Interview and Interrogation Specialist, Orlando, FL D. Glenn Foster is a former Atlanta police officer and polygraph examiner. He is an internationally recognized interview and interrogation specialist, who, with Frederick C. Link, is the originator of the highly regarded Kinesic Interview & Interrogation Technique. Since 1977 Glenn has been instructing Federal, State and local law enforcement bodies. He served as a guest lecturer for over seven years at the Federal Law Enforcement Training Center (FLETC), instructing for the United States State Department and the Bureau of Alcohol, Tobacco & Firearms. He has instructed for the FBI and the United States Army counter-intelligence schools as well as conducting training for U.S. Postal Service inspectors and local police authorities throughout the United States. He has also addressed professional bodies of judges, trial attorneys, psychiatrists, and psychologists, and lectured in Europe on behavioral analysis and taught interview and interrogations techniques in South America and Canada. Glenn's ever-popular teaching style ensures he is in constant demand on the lecture circuit while continuing to work cold case homicides throughout the United States for Federal and State agencies. His company recently introduced www.emansgroup.com - Emergency Mass Alert Notification System in the United States. LUCY GRIFFIN, ESQ. CRCM, Executive Editor, Compliance Action, Oak Hill, VA Lucy is Editor of Compliance Action and President of Compliance Resources, Inc., a company offering compliance support and services to banks. She is also a Senior Associate of Paragon Compliance Group, a company dedicated to providing compliance training. She has more than twenty-five years of experience working with regulatory agencies and financial institutions. Her extensive work experience with regulatory agencies includes the Federal Home Loan Bank Board, the Board of Governors of the Federal Reserve System, and the Federal Trade Commission. As the manager of the Compliance Division of the American Bankers Association, she worked directly with several of the association's banker committees and with regulatory agencies to identify compliance priorities, and to produce resources and programs. MARY BETH GUARD, ESQ., CEO, Glia Group Executive Editor, BankersOnline.com, Oklahoma City, OK With her background as an attorney, Mary Beth has worked as a banking regulator, counsel for a state bankers association, and has been an active speaker and writer on banking subjects. Co-Founder of BankersOnline.com, Mary Beth utilizes many facets of the Internet in developing and maintaining the banking site. She has presented programs for many national banking organizations, the FFIEC, and more than a dozen state associations. She has taught at the ABA National Bank Compliance School and served for several years on the faculty of the Graduate School of Banking at Colorado. In a career spanning more than 25 years, she has gained a national reputation as a banking attorney, speaker, writer and Internet expert. Mary Beth also serves as an advisor to the Bankers’ Hotline. BARBARA E. HURST Editor, Bankers' Hotline, President, Hurst Associates, Inc., Brookhaven, PA Barbara entered the banking industry 36 years ago running investigations of banking claims for a large Philadelphia bank. By 1986 she headed a department in charge of investigations, claims, security training, operations, and money laundering compliance. After creating Hurst Associates, Inc. 21 years ago, she has been teaching these subjects and others in 48 states and internationally to bankers, government agencies, and law enforcement. In 1991, in partnership with George Milner, she started writing the BANKERS’ HOTLINE, and thirteen years ago the partnership produced the first Security Officers Workshop. In her position as editor of the Bankers’ Hotline, she works at staying on top of what is happening in the banking industry. Her presentations combine information with humor, and she tends to attract speakers of similar talents to this workshop. She is a Guru on BankersOnline.com and also works with Bankers Video Library, writing scripts and appearing in training videos. SHARON LEWIS-WILLIAMS AVP, Operational Security Officer, BancFirst, Oklahoma City, OK For over 20 years Sharon has worked in the loss prevention, detection and investigations field through the Central Oklahoma Clearing House Association (COCHA) and now with BancFirst Oklahoma. While with COCHA she developed and facilitated a comprehensive fraud alert system for Oklahoma financial institutions and law enforcement agencies. At BancFirst Sharon serves as the Operational Security Officer responsible for managing loss prevention and investigations efforts for over 80 statewide branches. Sharon is a member of Oklahoma City Metro Area Fraud Investigators Association (MAFIA), Oklahoma County Coalition Against Financial Exploitation of the Elderly (CAFEE), and the International Association of Financial Crimes Investigators (IAFCI). She has received accolades from the FBI and US Secret Service for "exceptional service in the public interest" and "superior contributions to the law enforcement responsibilities" and stresses the importance of maintaining good relationships with all levels of law enforcement and the community when consulting with financial institutions. DAVID MCGUINN President, Safe Deposit Specialists, Houston, TX David McGuinn, President of Safe Deposit Specialists, is a former banker with over 35 years of safe deposit experience. He is often referred to nationwide as the safe deposit GURU. He has trained over 200,000 safe deposit personnel in all 50 states since 1969, and has served as President of the American Institute of Banking and the American, Texas and Houston Safe Deposit Associations. He is a featured speaker for the American Bankers Association's TV network and has been interviewed by the Wall Street Journal, New York Magazine, Associated Press, Money Magazine, National Public Radio, CUNA, FDIC, Court TV, CNN, CBS, ABC and NBC Nightly News on current safe deposit issues. McGuinn has created numerous safe deposit operations, security and compliance brochures, forms, manuals, videos and Internet/audio training programs. His safe deposit products and training seminars are now recognized as the recommended standard for the financial industry. JODI PRATT Principal Consultant, Jodi Pratt and Associates, Aptos, CA Jodi heads the consulting practice she began in 1997 which continues to provide financial institutions, trade associations and commercial solutions providers with the support needed to create, develop and implement fraud and other operating risk solutions from the "banker's" perspective. With more than 25 years of experience in retail bank operations and technology development, Ms. Pratt has worked exclusively on fraud control and risk management issues since 1992, when she accepted an assignment at Bank of America to create and then manage their National Operating Controls - Project Management unit. She also served as Executive Vice President and Division Head for WJM Technologies, a fraud detection solutions company. Jodi subsequently became Senior Vice President and Managing Principal of Carreker Corporation's Risk Solutions Group, where she was responsible for the development, implementation and ongoing support of a wide range of leading-edge fraud detection and risk management products and services. She frequently speaks to industry groups worldwide on the subject of fraud detection and prevention, and risk management. JASON ROSS, ESQ. General Counsel, GMR Protection Resources, Inc., Heath, TX Jason is involved with the day-to-day oversight of possible complex litigation problems, working for a business specializing in ATM and Facility Lighting Compliance, Exterior Lighting Design, Facility Inspection Services, Physical Security Inventory and Audits, and Project Management Services. In 2006 alone, his organization performed over 65,000 banking facility inspections. Mr. Ross also advises businesses on contractual and legal matters through the Ross Law Firm LLC in Heath, Texas. BRANCH WALTON United States Secret Service (Ret.), Manager, Safety and Security Compliance, Ft. Lauderdale International Airport, FL Branch Walton has an extensive background in law enforcement, security, and adult education. He is a nationally known speaker on the topic of workplace violence prevention and specializes in several other crime prevention topics as well. He joined the U.S. Secret Service and retired as the Special Agent in Charge of the Springfield, IL. Field office after a 21-year career. Highlights of his career included assignments on the details of Presidents Carter and Nixon and Candidate Reagan. Mr. Walton was the Director of Corporate Security for Cummins Engine Co., Inc. in Columbus, IN where he was responsible for world wide security operations. He has 14 years of consulting in security and law enforcement topics. He has made well over 1500 presentations to a wide variety of audiences. He has authored numerous magazine articles, book chapters and a textbook and has consulted on several video training tapes. Mr. Walton earned his MA Degree in Administration of Criminal Justice and worked on a doctoral degree in adult education at Indiana University. He is associated with numerous professional associations of the security, law enforcement and crime prevention fields. He has also served on curriculum advisory committees for the criminal justice departments of several universities, three security companies and on various funded committees studying criminal justice topics.