DAY TWO - THURSDAY, SEPTEMBER 18 GETTING THE SECURITY MESSAGE ACROSS TO THE BOARD OF DIRECTORS P. Kevin Smith, VP & Security Director, Chevy Chase Bank, Laurel, MD
Having an informed and motivated Board of Directors is not only useful, it is absolutely necessary if a Security Director is to do his/her job effectively. This is a "how to" presentation on the development and implementation of a training program for board members. It shows attendees what points to emphasize, how to develop materials, and how to underscore training sessions with standard board reports. Take a hard look at the most critical security-related mistakes that are made daily by the Board of Directors and by Security Officers. Better hope your bank isn't doing these things -- examiners are making their lists and checking them twice! We'll review the security essentials and give you suggestions on how and when to present your case to the Board.
COMPLIANCE & SECURITY - AN UNHAPPY ALLIANCE John Burnett, Associate Editor, BankersOnline.com, Centerville, MA
What a tangled web the U.S. Congress and the regulators have woven for the Security Officer! Your responsibilities go far beyond locks, alarms and opening procedures. Many areas of compliance touch on the security function -- with an accompanying liability and punishment for inattention. This in-depth review of many of your compliance responsibilities can help you to protect your own reputation -- and that of your financial institution.
WHAT THE SECURITY OFFICER REALLY NEEDS TO KNOW ABOUT INSURANCE Brien O'Connor, President, Bankers Insurance Agency, Austin, TX
This presentation addresses how your security exposures may or may not be covered by your institution's insurance policies. A representative of a state banking association's subsidiary will discuss issues relating to several different types of insurance -- policies that the Security Officer may be able to affect by reducing losses from many potential sources. Examples include Directors & Officers liability; Errors & Omissions and professional liability policies; what computer/internet exposures you may face and how they may be addressed; identity theft and data loss coverage for both the institution and its customers; kidnap and ransom insurance and payoff procedures; workplace violence events; and what, if any, coverage does the bank have for business interruptions as part of its required Business Continuity Plan.
BANK ROBBERY - A FRESH LOOK AT A COMMON THREAT David Battle, Security Training Specialist, St. Louis, MO
The major concern of most security officers in the financial industry is life safety during a robbery. How to assure proper employee conduct before, during and after a robbery is a paramount concern. David is a security expert who has the qualifications and experience to determine whether practices and procedures comply with rules, regulations, guidelines, industry standards and/or industry recommended best practices. During this session he will not only discuss how to manage these issues but also explain what, and how, to teach your employees. David will also address standard proven practices and alternative robbery response techniques that have been incorporated by some financial institutions at the suggestion of law enforcement. This is an important session by one of the most authoritative instructors in the security field. Return to top
PRE-CONFERENCE WORKSHOP SESSIONS (Choose one) Workshop #1: Basic Security Officer Training
Barbara E. Hurst, Editor, Bankers' Hotline, Brookhaven, PA
Dana Turner, Security Education Systems, Pipe Creek, TX
This full-day training session is for the new, especially the part-time, Board appointed security officer and also for all staff who work with, or for, security directors. Barbara and Dana will cover laws, regulations, policies, procedures, how to run an investigation, written reports, liabilities, claims, responsibilities, the Uniform Commercial Code and Suspicious Activity Reports. There will also be some time spent on how to do effective, memorable training. This is an in-depth, intensive, fast-moving workshop.
OR
Workshop #2: Advanced Security Officer Training
Susan Orr, President, Susan Orr Consulting, Naperville, IL
This in-depth "refresher course" is for the experienced Security Director. Too often Security Officers get bogged down in a "business as usual" mode that sometimes doesn't take into consideration the changes in regs, technology, and trends or the expansion of their own duties over the years. In order to stay up-to-date, this class will focus on such responsibilities as disaster recovery, business continuity, security threat trends and fraud, security best practices, and regulatory matters as pertains to financial institution security and information technology. Also important in this session is the networking and time for exchange of ideas, problems and solutions by your fellow security officers and directors.
OR
Workshop #3: TRIO SESSION
Training that Translates into Learning
Janice Branch, Sr. Training Consultant, InterAction Systems, Montgomery, TX
No matter how good your security program is, if you can't communicate to the people involved, it will never work as it should. Whether they like it or not, security officers and directors must become skilled and successful trainers. You'll learn how to organize your presentations, what you must do to professionally present them, and how to insure that your message is absorbed and understood. You'll also come away with a better understanding of how to convince administration that training is the key to both protection and compliance.
Internal Investigations Dana Turner, Security Education Systems, Pipe Creek, TX
Conducting an investigation that involves people's character, finances and relationships may change the lives, careers and relationships among all of the participants forever. This presentation is designed especially for those people who are responsible for investigating and documenting events for financial institutions: compliance officers, security officers, auditors and operations managers. The presentation components focus upon six key functions that your institution's investigator must consider when conducting either a criminal or non-criminal investigation, including:1) Interviewing;2) Identifying evidence; 3) Documenting facts; 4) Assisting law enforcement; 5) Prosecution; and 6) Recovery of funds and investigative costs.
Handwriting/Document Examination Bob Meister, Forensic Document Examiner, Noblesville, IN
Many times security officers need to know how to examine documents and signatures. Bob will explain the analytical technique used to identify forgeries - what to look for, and how to determine whether or not a signature is questionable enough that an expert should be called in order to further pursue prosecution, or in order to provide a better defense. He includes actual case studies of document authenticity, as well as situations involving checks, deeds, bills of sale, etc. An explanation is included on how experts use their analysis to form their opinion.
