Separate Policy for Internet Banking? - Andy Zavoina

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Separate Policy for Internet Banking?
by Andy Zavoina, BOL Guru

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Question: I have been asked to furnish a copy of our ebanking Policy and Procedures. Is the policy covering our overall electronic banking including network, ATMs, ACH, etc. sufficient, or should we have a policy just for Internet banking?

Answer: My experience was that Internet banking and those risks should be addressed separately from "IT" issues or other network/ATM, etc., issues.

It is a topic in itself and has its own risks not common to the other areas you mention.

First published on BankersOnline.com 10/6/03

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