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February 10, 2012

Welcome to Tech Talk!
Here are the selections Tech Talk Editors George Milner and Teri Wesley have collected from this week's tech news:
  • Anonymous disrupts bank sites
  • Visa gives banks mobile boost
  • Multi-channel banking
  • Multi-factor authentication 101
  • Dial-in service for ATMs
  • Springing out of debt
  • Internet's 'Most Wanted'
  • Data security report
  • Keeping an eye on BYOD
  • Spam, Scams & Breaches
  • Updates, Patches and Alerts...
  • and on the lighter side...
Anonymous disrupts bank sites
A sector of the nefarious hacker group Anonymous, calling themselves Anonymous Brasil, took aim at major banks in the U.S. and abroad with targeted DDoS (distributed denial of service) attacks last week. Disrupting the institutions' websites and inconveniencing customers appeared to be the primary intent when the group overloaded web servers of Citibank, HSBC and several South American banks. There were no reports of data loss or fraud activity in relation to these attacks. Infosec Island has the story. Even without data or monetary losses, DDoS attacks can be damaging to any organization, reports Infosecurity.

Visa gives banks mobile boost
In partnership with mobile payments technology provider Monitise, Visa is offering financial institutions a suite of mobile products to bolster mobile services for cardholders without significant investments in hardware or software. Enhancements made to its issuer processing platform, Visa DPS, provide account monitoring, transfer of funds and real-time transaction alerts on mobile devices, with additional services currently in development. Finextra has the details.

Multi-channel banking
PCs and smartphones and iPads...oh, my! Consumers are conducting their financial and banking transactions from a myriad of devices these days. A new Oracle product will offer financial services providers the ability to deliver identical banking functionality across multiple channels. With Oracle's FLEXCUBE Multi-Channel Solution "banks can consolidate their device offering portfolio and service customers regardless of the device used to originate transactions," reports Oracle's managing director and CEO Chet Kamat. Finextra has more on this industry-leading service that is a valuable offering for banks.

Multi-factor authentication 101
With the FFIEC's new standards now in effect, multi-factor authentication is the buzz word of the day. Consumers are demanding increased security efforts by financial services providers and online retailers, yet surveys have shown that most consumers are not so willing to jump through extra hoops for that security. And cybercriminals are effectively finding ways to circumvent authentication techniques. TechWorld offers some tips for effective multi-factor authentication.

Dial-in service for ATMs
With the proliferation of card use and mobile payment technology, fewer consumers carry actual cash in their wallets these days. But for certain situations or events, cash access is necessary if cards or e-payments are not accepted, particularly in remote locations. Digital wireless provider KORE Telematics and automated solutions provider The DPL Group have partnered to offer remote ATM services that provide monitoring and servicing of ATMs in any location via wireless connectivity. ATM Marketplace has the details.

Springing out of debt
"I owe, I owe, it's off to work I go!" is a popular mantra for many consumers who find themselves living beyond their means or struggling with debt due to a job loss or other life event. Startup venture SpringCoin launched this week with an automated debt relief coach that enables users to establish their own customized debt repayment plans, get bill reminders, monitor their spending and access basic financial education tools. CNET has the details. Passing on tools such as this to your customers is not only good customer service; it may decrease the time you spend on some of those poorly-managed accounts.

Internet's 'Most Wanted'
It is said that if you know your enemies and know yourself, you will not be imperiled in a hundred battles. That is a philosophy that can be applied to online users and the miscreants who troll cyberspace to trick and attack innocent victims, robbing them of their identities and their money. Unlike the FBI's Most Wanted Posters, it's hard to put a face on cybercrime. PC World shares some valuable information to pass along to your consumers about identifying Internet bad guys and includes a link to a TrendLabs "most wanted" poster. This would be a good educational tool to display at your branches.

Data security report
The security industry's most comprehensive report on cybercrime and data breach trends has been released by information security and compliance provider Trustwave. The 2012 Global Security Report highlights new attack targets, new and evolving threats, and provides strategic security recommendations for organizations. MarketWatch has a summary of key findings from this year's report. A downloadable copy of the complete report can be requested at Trustwave.

Keeping an eye on BYOD
In today's corporate environments, BYOD doesn't mean Bring Your Own Drink. The acronym stands for Bring Your Own Device within the IT industry, a trend that requires a massive shift in the way IT security is managed. For organizations who want to embrace the consumerization of IT, network performance and security monitoring provider Lancope has unveiled a corporate snooping solution. Lancope's StealthWatch System can monitor and detect questionable activity within the company's network, including mobile devices connected to the network. Read more about these sneaky devils at Help Net Security.

Updates, Patches and Alerts...
  • US-CERT: Current Activity
  • CNET: Chrome 17 tweaks speed, download security
  • Threatpost: Google releases beta of Chrome for Android
  • IinfoWorld: PHP 5.3.10 fixes critical remote code execution vulnerability
  • IT World: Updates for Snow Leopard security, Remote Desktop now available
  • Help Net Security: Symantec releases Backup Exec 2012
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    Payment Card Industry Data Security Policy Template
    On the lighter side ...
    Love is in the air as Valentine's Day approaches next week. Even techies celebrate this "hallmark" holiday.
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    FFIEC Supplement to Authentication Guidance
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