Answers

A. The color shifting ink on the brand new $20 design goes from ________________ to green.
Answer: Copper.

B. The watermark on new U.S. currency is visible from both the front and the back of the bills.
Answer: True.

C. On the back of the new $20 design, what is new?
Answer: The number "20" in yellow, scattered all over the back.

D. How many eagles are on the face of the new $20 bill?
Answer: Three.

E. The new $20 bill design was launched October 9th. By October 16th, counterfeits were already being reported.
Answer: True.


A. One indication that a check may be counterfeit is if it lacks ______________________ on at least one side.
Answer: Perforations.

B. When crooks steal checks from outgoing mail and use a chemical to remove some of the data, such as the amount or payee, that is called ______________________________.
Answer: Acid washing or chemical washing.

C. When a customer is concerned about whether a cashier's check might be counterfeit, it is important not to confuse the customer by talking about ______________________________________.
Answer: Funds availability. When the funds are available because of Reg CC or your institution's availability policy is an entirely different issue than whether the check is actually good or not.

D. There are many possible clues that may indicate a check has been altered. Name two:
Answer: Parts of the payee or amount lines are written in a different color ink or different handwriting. The amount or the payee looks scrunched up, like words or numbers were added where there wasn't sufficient room to do so.

E. To reduce the possibility that the amount on a check could be raised or a payee could be added, when writing a check the customer should: ________________________________________________
Answer: Either use the entire space allotted for the payee and the amount to be written, or draw a line through the unused space.


A. How many states currently have UV security features on their driver's licenses?
Answer: 39, according to the 2008 ID Checking Guide.

B. How many different names are there among the 50 states for what they call the licenses they issue that allow a person to operate a motor vehicle? (One extra point if you can name them all!) (Two extra points if you know what it's labeled in your own state.)
Answer: Seven.
  • DL
  • Driver License
  • Driver's License
  • Drivers License
  • Operator License
  • Operator's License
  • Operators License
C. The acronym P.L.E.A.S.E. can help you remember what you should check on an I.D. What do the initials P.L.E.A.S.E. stand for?
Answer: As shown on the BOL PLEASE reminder card, the PLEASE acronym reminds you to check the following on an ID:
  • P = Picture
  • L = Logos and holograms
  • E = Expiration date
  • A = Age, compared to the DOB shown
  • S = Signature
  • E = Evidence of tampering
D. How many states do not list weight on their driver's licenses?
Answer: 14, at last count.

E. If someone tries to open an account with a fake ID, your bank should file a ________________.
Answer: SAR.


A. Which is more important?

What a robber is wearing?
or
His height, weight, eye color, face shape?
Answer: Immutable characteristics are most important for identification purposes.

B. If the robber has on a cast, an eye patch, a bandage, or something similar, what should you keep in mind? ______________________________________
Answer: It may be a prop. It's possible the robber has put it on in order to draw your attention, hoping you will remember that characteristic and not recall appearance characteristics that he can't change. Once he leaves the bank, he immediately removes the cast, patch, bandage.

C. How can the weather be a factor in identifying suspicious individuals?
Answer: If an individual has a bulky coat or a hooded sweatshirt on when the weather is not cold, something is up.

D. When you see suspicious individuals in or around your bank, what should you do?
Answer: Notify your bank security officer. Observe them. Make notes about what you see, including a description of the individual(s) and their vehicle. If appropriate, contact the authorities.

E. After a robber leaves the building, it is a good idea to immediately write down what you remember about his appearance, his actions, his voice. True? or False?
Answer: True. Writing down your recollection immediately will help you focus on exactly what you saw and heard while it is fresh in your mind.


A. Most bank robberies involve the robber _________________________________.
Answer: Passing a note.

B. The most common characteristic among bank robbers is ______________________________________
Answer: They're stupid. No one who is truly intelligent would rob a bank. The risk is too great, the reward is too low, the punishment is too harsh.

C. If the robber uses a note, you should try to: ___________________________________
Answer: Keep it, if you can safely do so. It is an important piece of evidence.

D. The most common day of the week for bank robberies is:
Answer: Friday. Note, however, that the pattern is not as strong as it was in past years.

E. Name at least 3 of the 10 things you should do in the event of a bank robbery:
Answer:
  1. Stay calm. (It will be over in a few seconds.)

  2. Do exactly as told by the robber, either by his/her words or actions. (Follow the instructions very carefully, but do not help the robber)

  3. Give exactly the amount demanded - include bait money. (Do not give more, as this may cause the robber to get scared or mad, thinking you are tricking him)

  4. Be polite, courteous and observant. (Remember what he says, does, where he stands and what he touches) Practice this procedure.

  5. Form a good mental picture of the robber. Visually identify him or her. If there is more than one robber, try to concentrate on the one nearest you.

  6. Utilize customer identification techniques. (Concentrate on his speech or mannerisms, etc.)

  7. Presume that the robber has a weapon, and that it is real.

  8. Retain evidence, such as a note.

  9. Activate the alarm and camera when it is safe to do so.

  10. Observe the direction of the escape, description of the get-away car, color of car, make of car, license number or plate.