|
Bank of Blunders - role-playing compliance training
Banking Terms - Word Seek Game
BOLlywood Squares
BOL's Steal of Fortune
BSA Flash Training
BSA PowerPoint Training (six positions)
BSA/AML/OFAC Board Training
BSA/CIP Awareness Signs
BSA Jeopardy Training Game
BSA - Risk Rating Customers
BSA Skits
Check 21 Training
EFTA PowerPoint Training
E-Fraud PowerPoint Training
FACT Act Medical Info. Training
FACT Act Red Flag Training - Games
Fair Lending Training
Flood Hazard Training
Health Savings Accounts Training
Images of Katrina PowerPoint
Information Security Awareness Signs
(Lending) Credit Risk Management
Mortgage Fraud Flash Training
New Hire Training
Reg CC PowerPoint Training
Reg CC Training Materials
Sexual Harassment Prevention Training Info
SKIPO Training Game
Training Calendar
Training Cost Calculator
Regulation Z, Training PowerPoint
Bank of Blunders
BOL's Executive Editor Mary Beth Guard developed this role-playing game for compliance training and originally published it in the OBA Compliance Informer. It involves a routine day at the fictional "Bank of Blunders". Each time she's used it, it has produced lots of laughter and comments such as "You can't believe how often we actually hear things like this!" You can use the full version of the script to cover both operations and lending, or you can use the separate scripts to focus on one or the other.
When Mary Beth has used it for training sessions, she passes out small "clickers" to all the audience members and tells audience members to start clicking any time one of the people playing the role of a bank employees says or does something that would be a compliance problem. It turns into a regular clickfest because people really enjoy spotting the blunders. Each time the clicking commences, the moderator stops and asks "Okay, why is that a problem" and the attendees discuss it. (You could also use whistles or some other type of noisemakers, but people really seem to like the clickers.
Banking Terms - Word Seek
Created by Mary K. Maljevec from Union Building & Loan Savings Bank of Bridgewater PA, this fun game can be used in a variety of ways. It may even replace "buzzword bingo" and employees can learn while they play.
BOLlywood Squares
Move over Hollywood -- you have not seen anything like the NEW BOLlyWood Squares Compliance Training game developed by the Regulatory Management Department of Sandy Springs Bank. These folks know how to have fun and learn at the same time!
Join in the excitement of this clever training game designed to teach regulatory compliance essentials. You can even customize the game to fit your institution's policies and procedures.
Everything you need to get started is listed below. Note that some of the files are PowerPoint format, while others are Word documents. Right click the link for each file, choose "Save Target As", then save the files to your drive. We suggest you begin by reading the Training Pointers, to understand how it all works:
BOL's Steal of Fortune -- Frontline Security Training
Next time you bring your employees together for security training, hook up the LCD projector, connect to the Internet, and pull up BOL's "Steal of Fortune" game. Divide your employees into two teams, then let the teams take turns choosing questions to answer from the five categories: Counterfeit Cash; Counterfeit Checks; Fake ID; Robberies, and Observation Skills.
BSA PowerPoint Training
BOL user “(not as) new bsa” from a $600 million bank provided six different PowerPoint training documents aimed at training six different positions within your bank.
- Back Office Staff
- Information Technology/Information Systems
- Lenders
- New Accounts
- New Hires
- Operations
BSA Training for six different positions
BSA/CIP Awareness Signs
From the BOL staff, three signs to post to increase awareness of the importance of BSA and CIP compliance. These are in .gif format.
BSA Flash Training
The Edcomm Group provided a five question quiz to test your knowledge of when to use a SAR, MIL and CTR. This is a flash based game for the user to play within their web browser.
BSA Jeopardy Training Game
BOL User Jennifer Foote, First National Bank in Manitowoc, WI had an idea. She wanted to create a BSA Jeopardy game to use in training. But she wasn't sure how to do it. Andy Z suggested linking worksheets in Excel and offered to put it together with her help on the questions and answers. Oops, sorry, this is Jeopardy, the answers and the questions. Jennifer used it soon after it was done and said it was very successful. Now it is being shared with you.
There isn't a PDF version because of the way the links were set up and the way it is written so as to appear on screen better. It is password protected, but the password is blank, there isn't one. You'll need to remember this so you can customize it.
BSA Jeopardy (.xls, an Excel file, right click to save the file to your PC.)
BSA Skits
LaReta Lowther has contributed four case studies/skits to be used in connection with Bank Secrecy Act Training. All four are included in this Word .doc.
Check 21 Training
From BOL User Lois Lane, here is a compilation of Check 21 questions and answers you may use in training, as a handout and a primer. These are Check 21 basics that everyone can use. The questions here address what Check 21 is, how it works, substitute checks and more. There are 25 questions and answers that you may add to for your own needs.
Electronic Funds Transfer Act PowerPoint Slides
BOL User Crystal T. Lloyd developed this PowerPoint presentation to train employees on the provisions of the Electronic Funds Transfer Act (EFTA) and Reg E. In twenty quick slides, she covers everything from error resolution to civil and criminal liability.
Director Education, E-Fraud PowerPoint Slides
BOL User Devil Queen contributed this 12-slide PowerPoint presentation, with speaker's notes, to traing your board, senior managers and consumers on basic electronic fraud including Nigerian 419 scams, phishing, pharming, and more.
Fair Lending Training
Fair Lending Power Point Presentation from A.D. Virr.
Flood Hazard Training
BOL user Amy Southerland put together a short Power Point presentation for use in in-house training sessions on flood compliance. Customize it for use in your institution!
Health Savings Accounts Training
The Edcomm Group's Banker's Academy is offering Focus on HSAs free to BankersOnline users.
Images of Katrina PowerPoint
Images of Katrina PowerPoint. BOL User Happy Gilmore furnished this Power Point presentation a friend of his compiled using local pictures of the devastation of New Orleans that took place from Hurricane Katrina and the subsequent flooding. It illustrates in a powerful way the incredible destructive force of nature and the impact on individuals and businesses. It should be required viewing for financial institution employees to reinforce the importance of disaster recovery plans, flood hazard requirements, and personal planning.
Information Security Awareness Signs
The BOL staff has created five signs to aid you in increasing employee awarness of information security (and other security) issues. These are in .gif format.
(Lending) Credit Risk Management
Contributed by Banker's Academy, from the Edcomm Group this entry level training program teaches students how to use credit data, policy guidelines and borrower history to make the best possible lending decision for the bank. Participants quickly learn all they need to know about risk management, including micro- and macro-lending; the Five C's of Credit; the credit lending cycle; types of borrowers; how to read a credit report from Experian, Equifax and TransUnion; credit scoring models like FICO and Beacon; how to make sound lending decisions and how to optimize risk and reward dynamics.
Mortgage Fraud Flash Training
Contributed by Banker's Academy, from the Edcomm Group this flash training will test your skills on detecting red flags on typical documents you would receive from a mortgage applicant. Take the quiz, how well can you do?
New Hire Training
Patricia Cashman of Cashman Compliance has provided an excellent primer for your new hires. Use this as an information delivery tool by filling in the blanks or as a test after training, letting them fill in the blanks. It is the overview of "need to know" information for Regs like BSA, CRA, EFTA, EFAA and nine others. Provided in Word, it is totally customizable, or use it as is in PDF.
OFAC Bingo
Your employees must not only check the OFAC SDN list when dealing with new customers, but they also need to be aware that certain countries and territories are subject to OFAC sanctions, so that when they deal with individuals or entities associated with those countries and territories they are sure to keep OFAC implications in mind. BOL Executive Editor Mary Beth Guard has devised a fun way to test your employees' knowledge of the countries and territories subject to OFAC sanctions and to help them remember. It's quick and easy to play, and comes with complete instructions.
- OFAC Bingo - PDF version (recommended)
- OFAC Bingo - .doc version (You must RIGHT click on the link, save the target to your hard drive, then pull up the saved file in Word.)
Reg CC PowerPoint Slides
BOL User Crystal T. Lloyd designed this PowerPoint presentation to train employees on the provisions of Reg CC/Funds Availability. It is customized to her own bank's specific funds availability policies. You'll want to rework the customized parts of the 22 slides to reflect your own institution's policies.
Reg CC Training Materials
The tools below, along with their explanation, were developed by Bonnie Mizrahi. You'll find them invaluable for teaching Reg CC internally!
Sexual Harassment Prevention Training Info
A Quick Reference Guide to Sexual Harassment Law -- step by step description to help your employees understand the law in this area
SKIPO Training Game
BOL Users Leslie Callaway and Melissa Langley (Sandy Spring Bank) have shared a game they created -- SKIPO Jeopardy -- to train their employees on Suspicious Activity, Know Your Customer, Information Security, Privacy/Identity Theft, and OFAC. Try it -- and let them know what you think! (There are two sets below -- choose from PDF or Word .doc)
PDF Version
Word .doc Version YOU MUST RIGHT CLICK ON EACH LINK AND "Save Target as" or "Save Link as", then open in Word.
Training Calendar
The folks at UMB Consulting Services contributed this Training Calendar. It's a useful tool for ensuring you cover all the bases during the course of a year.
- Training Calendar - PDF version (recommended)
- Training Calendar - .doc version (You must RIGHT click on the link, save the target to your hard drive, then pull up the saved file in Word.)
Training Cost Calculator
You can use your numbers to calculate the cost of training and find out how many employees it takes to attain cost effectiveness. The Excel spreadsheet from TRC Interactive requires only four items from you.
|
|
|
|
