Question: How can we protect our customers from Online Tax Scams?
Answer: Scam artists exploiting tax season have devised a range of new online cons. According to the Internal Revenue Service, identity thieves are trying to gain access to bank accounts or to open lines of credit. Scammers are on the lurk to file phony tax returns and fraudulently claim refunds, as well as to steal rebates associated with the 2008 federal economic stimulus package.
Educate your customers. Teach them how to spot common fraud schemes.
Inform your customers that the federal government expects to issue economic stimulus rebate checks in May or June.
Tell customers that IRS refund checks typically arrive within three weeks from the date when you file your tax return electronically.
Warn customers against clicking links in emails from unknown senders.
Warn customers that fraudulent email messages contain links to fake government websites that request your Social Security Number and bank account numbers to process a rebate check.
The Edcomm Group
The Edcomm Group Banker's Academy is a 22-year-old multimedia training company, recognized by USA TODAY as the training provider of choice for the banking industry. The Edcomm Group Banker's Academy offers programs such as Compliance, Teller, Bank Secrecy Act (BSA), Anti Money Laundering (AML), Basel II, EEO, Sexual Harassment, Elder Financial Abuse, Credit Risk Management, Fraud Prevention, Mortgage Fraud Prevention, Security, Ethics, Collections, Foreclosures, OSHA, Lending, Sales & Service, System Simulations, System Conversions, Leadership, Operations Management, and individual job training and career development through http://www.jobtraining.bankersacademy.com. To learn more, please contact Dr. Linda Eagle, President of The Edcomm Group Banker's Academy, at +1.212.631.9400 or linda.eagle@edcomm.com, and visit us on the web at http://www.bankersacademy.com.
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