Bad Items from Bookkeeping
by Peggy Hancock
If you're trying to teach tellers what to look for, Peggy Hancock says one of the most effective techniques is to start building a file of copies of bad items from bookkeeping to use as illustrations and as the focal point for discussions.
Here are just a few of the types of examples you could use:
- Items not endorsed as drawn;
- Stale-dated checks;
- Post-dated checks;
- Checks that do not bear an authorized signature;
- Items where there is an inconsistency in amounts;
- Checks payable to joint payees where only one has endorsed;
- Visible alterations;
- Counterfeit items that have flaws like the routing number not matching the bank location.
Peggy Hancock
Peggy Hancock has more than 26 years of experience in financial services. Previously, she was a Personal Banking Officer of an $8 billion Oklahoma based financial institution. Until that time, she had been a Branch Manager for a downtown Tulsa metropolitan bank, with assets of $100 million. Peggy has also presented for ASTD Green Country Chapter, YWCA and the 6th Annual Northeastern Oklahoma Women?s Conference. Peggy has served on the Board of Directors of ASTD, the American Society for Training and Development, for 5 years. She is also a member of the Board of Regents and instructor for the Basic Banking School sponsored by the Oklahoma Bankers Association.
First published on BankersOnline.com 8/27/01
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