Do Worry about Do-Not-Call -- a BOL Podcast
Do Worry about Do-Not-Call
"Do-Not-Call" may mean "Do Worry," especially if you haven't heard about the latest litigation trend on a rule you thought didn't apply to you!
You can listen to this podcast on any device that will play an MP3 file, including your computer.
In this podcast Mary Beth Guard and Andy Zavoina discuss the recent Do-Not-Call rules and litigation threats facing financial institutions. Many institutions are receiving a request to be placed on you internal Do-Not-Call list and bankers disregard the request because they don't believe the requirements apply to them when they're are not making solicitation calls. But this can be misleading and a risk assessment is needed to ensure what does apply.
Listen in and hear:
- What is this DNC law?
- Who enforces DNC?
- What is the source of the recent litigation?
- What are the exceptions on calling?
- When is a policy required?
- What steps should be taken to address DNC?
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Free Downloadable DNC Policy
Do Not Call Definitions
Summary of the FCC's DNC Rule
Strategies for Avoiding Litigation
Important Excerpts from the Rule
Law and Rules
Telephone Consumer Protection Act
FCC's Rule Implementing the Act
FCC Rules and Comments
FCC Rule Revision Order with prefatory comments
Order clarifying status of debt collection calls
Clarification on Internal Lists (see p.8)
Clarification of duration of EBR (see p.10)
FI Regulator Exam Procedures/Issuances
NCUA Regulatory Alert
OCC's Exam Procedures
OCC's Exam Procedures Worksheet
OTS's Exam Handbook (1300.30)
Recorded June 30, 2006
First published on 06/30/2006