Give Yourself A Pat On The Back!
In the July 9th issue of U.S.NEWS AND WORLD REPORT is an article titled "All The Best-The meaning of excellence in America today."
The editors of the magazine ran a study using two panels of experts, then hundreds of opinions from leaders, and finally, they polled the American public to see who are the "Best" in America.
And the winner of "Businesses That Give The Best Service" is-Financial Institutions!
All they did was confirm what anyone in this business already knows-bankers are the nicest people in the whole world! I found out early on what kind of people work in this industry by means of a very personal experience.
In 1977, our son was in the U.S.Air Force and was transferred to Anchorage, Alaska. That's just about 5,000 miles away from where we live. Too far for comfort for Mom and Dad.
I had attended a national banking conference earlier that year, and dug out the list of attendees to see if there was anybody who had been there from Alaska.
Sure enough, the Anchorage Chapter of A.I.B. was represented by Mae Rene Bordwell from First Interstate Bank of Alaska in Anchorage.
I called Mae Rene, introduced myself, and explained that we had a son moving up there, going a long way from home, etc. Mae Rene listened, sympathized, and assured me that she would help in any way possible.
When David arrived in Anchorage he was invited for home cooked meals, escorted all over to find an apartment, steered to the best stores, and made to feel real welcome.
David, daughter-in-law Nancy, and our two beautiful granddaughters, Amanda and Megan, are settled in Anchorage now and we often make the long flight to visit them.
Each time we go, we stop to see Mae Rene. When she visits the East Coast of the "lower 48", she stops to see us.
We have enjoyed her friendship for many years.
She's retired from her bank now-but just as friendly as ever. You can find her on 5th Avenue Mall in Anchorage where she manages the REMEMBER ALASKA Gift Shop. Be sure to stop and talk to her if you are in the neighborhood.
Tell her you're a banker, and you'll have a friend...Bankers are that way, you know. Mae Rene is typical of the ones I've been fortunate enough to meet.
So give yourself a pat on the back.
Bankers are the nicest people! And they give the Best Service of all businesses today.
We always knew that. Now the whole world knows.
U.S. News and World Report said so!
Copyright © 1990 Bankers' Hotline. Originally appeared in Bankers' Hotline, Vol. 1, No. 7, 7/90