Skip to content

Fighting Phishing with Voice Technology

Authentify, a company that offers automated telephone authentication services, has a new weapon against phishing and pharming that uses voice technology. The BeCertain program allows banks to offer online customers the option of receiving a telephone call to authenticate an online visit to their site.

When a customer first uses the system, BeCertain places an automated call to a telephone number on record with the financial institution. When the call is answered, the customer must speak a security code given to him or her through the web browser. The customer is then prompted to record a voice message by reading a short script also presented in the browser. On subsequent visits to the bank's web site, customers can request playback of their own recorded messages via a phone call to assure them that they are indeed on the bank's legitimate site.

Copyright © 2005 Bankers' Hotline. Originally appeared in Bankers' Hotline, Vol. 15, No. 9, 9/05

First published on 09/01/2005

Filed under: 
Filed under security as: 
Filed under technology as: 

Banker Store View All

From training, policies, forms, and publications, to office products and occasional gifts, it’s available here:

Banker Store

hot right now

image description

Looking for effective, convenient training on a particular subject?

BOL Learning Connect offers more than 200 courses ON-DEMAND or on CD ROM from AML to Reg Z and every topic in between.

Search Topics