A magazine subscription telemarketing group will pay $39 million in consumer redress for violating the terms of a 1996 consent agreement with the FTC. The case involved misrepresentations to consumers as well as intentional failures to cancel subscriptions when requested and similar actions that resulted in consumers being billed for services they did not want.
Copyright © 2002 Compliance Action. Originally appeared in Compliance Action, Vol. 7, No. 7, 6/02
First published on 06/01/2002