Skip to content

Customer Wellness Concerns

Question: A customer of ours failed to make loan payments on time, so we called him to see what the problem was. During the call, he threatened to commit suicide and abruptly hung up the phone.

This content is for Premium Subscribers only.

SUBSCRIBE to Bankers' Hotline to get access today!

If you are already a Premium Subscriber please login to view this content.

Bankers' Hotline