Bankers' Hotline, Volume 20, Number 8
When losses from ATM skimming fall on the shoulders of the institution who owns the machine, the damage is more than just monetary.
Access to the FBI's criminal fingerprint database is expanding.
In The News
- Social Media Investment Scam Warning
- Fake Bank Fools Many
- College Students' Financial Practices Questionable
- FTC Shuts Down Micropayment Effort
- The New Face of ATMs
- Remote Deposit Ranks Expand
- New Malware Mimics Secure Enrollment Package
- Customers Blame Banks for Fraud Attacks
- A Future Without Cash
Teach a Process...Not a Standard
Not just complying with but also understanding why they have to do what they do should be what the trainee gains from each training session.
Shopping on the go just keeps getting easier.
Talking to Managers Online
Virtual meetings with bank managers help save customers time and increase customer service.
From the editor's desk
Training Should Count...Not Comply
A practical education is infinitely more valuable than perfect attendance and a high test score.
Questions & Answers
- Executive Editor:
- Barbara Hurst
- P. Kevin Smith, CPP
- Contributing Editor:
- Genilee S. Parente
- Board of Advisors:
- John S. Burnett
Peter G. Djinis, Esq.
Lucy H. Griffin
Mary Beth Guard, Esq.
Robert G. Rowe, III, Esq.