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Bankers' Hotline, Volume 20, Number 8

August 06, 2010

ATM Card Skimming: The Relatively New and Costly Threat

by Genilee Parente

When losses from ATM skimming fall on the shoulders of the institution who owns the machine, the damage is more than just monetary.

Good News on Fingerprinting

by Genilee Parente

Access to the FBI's criminal fingerprint database is expanding.

In The News

Statistics, Facts, & Such

Training Page
Teach a Process...Not a Standard

by P. Kevin Smith, CPP

Not just complying with but also understanding why they have to do what they do should be what the trainee gains from each training session.

Mobile Shopper

Shopping on the go just keeps getting easier.

Talking to Managers Online

Talking to Managers Online
Virtual meetings with bank managers help save customers time and increase customer service.

From the editor's desk
Training Should Count...Not Comply

by P. Kevin Smith, CPP

A practical education is infinitely more valuable than perfect attendance and a high test score.

War Stories

Questions & Answers

Other Bankers

Executive Editor:
Barbara Hurst
Editor:
P. Kevin Smith, CPP
Contributing Editor:
Genilee S. Parente
Board of Advisors:
John S. Burnett
Peter G. Djinis, Esq.
William Gearin
Lucy H. Griffin
Mary Beth Guard, Esq.
David McGuinn
Robert G. Rowe, III, Esq.
Barry Thompson
Dana Turner
Andy Zavoina

Bankers' Hotline