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Bankers' Hotline, Volume 21, Number 10

October 25, 2011

The Status of Community Banking: Promising, but Shrinking

by Genilee Parente

Although recent studies suggest that community banks and credit unions have the highest satisfaction level among consumers, the future of community banking is not necessarily a bright one.

FinCEN Electronic Filing Deadline Looms

by Genilee Parente

With 2012 just over the horizon, if you are going to weigh in on FinCEN's proposed electronic filing, do it now.

In The News

Statistics, Facts, & Such

Technology Update
Say Goodbye to Light Inspections

Training Page
Developing a Case Management Process

by P. Kevin Smith, CPP

Tracking customer claims and fraud losses isn't just strongly advised; it's the Security Officer's obligation in accordance with the Bank Protection Act.

Cybercrime Hitting Corporate Accounts

Corporate accounts and third party processors are big targets for cybercriminals.

Google Launches Mobile Wallet

Making payments by phone at select terminals has gone from concept to reality for some consumers.

From the editor's desk
Old Dog...New Tricks

by P. Kevin Smith, CPP

Networking with your peers at seminars and conferences provides the opportunity to learn a few new tricks of the trade.

War Stories

Questions & Answers

Other Bankers

Executive Editor:
Barbara Hurst
P. Kevin Smith, CPP
Contributing Editor:
Genilee S. Parente
Board of Advisors:
John S. Burnett
Peter G. Djinis, Esq.
William Gearin
Lucy H. Griffin
Mary Beth Guard, Esq.
David McGuinn
Robert G. Rowe, III, Esq.
Barry Thompson
Dana Turner
Andy Zavoina

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