Bankers' Hotline, Volume 21, Number 3
In response to the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010, FDIC has issued a proposed interagency rule addressing how financial institutions should handle incentive compensation.
The CFPB is online with a new website designed to educate consumers about the bureau's role and to assist them with filing complaints.
In The News
- New Stats Reveal Consumer Squeeze
- Wireless Carrier Bypassing Banking for Payment
- Card Customers Have Confidence in Banks
- Creating Multiple Payment Acceptances
- The Latest Debate: NFC or Bar Codes
- Banks Resisting Social Media
- ATM Protection
- IT Spending Rebounding
The Hybrid DVR a Great Way to Transition Your Video Systems
Vault Closing Procedures
Recent incidents involving vault lock-ins highlight the potential risk and need for proper implementation of access and vault closing procedures.
The FDIC is directing bank staff members to be properly trained and able to educate consumers about deposit insurance.
The security efforts of banks and consumers is paying off as the number of identity fraud victims begins to decline.
From the editor's desk
The Great Guard Debate
The pros and cons of stationing armed guards in bank branches has been a long-standing debate.
Questions & Answers
- Sensitive Bankers' Hotline Content
- Robbery Training for Non-Frontline Employees
- Record Retention of Customer Transactions
- Posting Order of Transactions and NSF Fees
- Customer Safety vs. Financial Privacy
- Executive Editor:
- Barbara Hurst
- P. Kevin Smith, CPP
- Contributing Editor:
- Genilee S. Parente
- Board of Advisors:
- John S. Burnett
Peter G. Djinis, Esq.
Lucy H. Griffin
Mary Beth Guard, Esq.
Robert G. Rowe, III, Esq.