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Bankers' Hotline, Volume 21, Number 4

April 20, 2011

The Rise of Digital Natives

by Genilee Parente

"Digital Natives" - the generation that has never known a reality without Internet, mobile devices and social networking - will transform how the world works and how consumers buy.

FinCEN Issues Elder Abuse Advisory

by Genilee Parente

FinCEN issues guidance to help financial institutions accurately report instances of elder abuse.

In The News

Statistics, Facts, & Such

Technology Update
Going Mobile: The Alternative Payment Method

Training Page
Tax Timeā€¦The Counterfeiter's Busy Season

by P. Kevin Smith, CPP

Tax refund season is open season for check fraud scams. Make sure your staff knows the tell tale signs of a fraudulent item.

Chips and PINs Creeping Onto U.S. Scene

One U.S. credit union is forging ahead with Chip and PIN technology.

A More Convenient Way to Buy Cookies

The Girl Scouts are testing out mobile payments for cookies.

From the editor's desk
Badges? We Don't Need No Stinkin' Badges!

by P. Kevin Smith, CPP

Displaying identities is one of the more difficult challenges because employees (often including senior management) perceive it as an unnecessary inconvenience.

War Stories

Questions & Answers

Other Bankers

Executive Editor:
Barbara Hurst
P. Kevin Smith, CPP
Contributing Editor:
Genilee S. Parente
Board of Advisors:
John S. Burnett
Peter G. Djinis, Esq.
William Gearin
Lucy H. Griffin
Mary Beth Guard, Esq.
David McGuinn
Robert G. Rowe, III, Esq.
Barry Thompson
Dana Turner
Andy Zavoina

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