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Bankers' Hotline, Volume 22, Number 1

January 24, 2012

Consumers Shifting Bill Payment Methods

by Genilee Parente

In addition to enhancing customer service, offering consumers alternative ways to pay their bills can be advantageous to banks and creditors.

CFPB Seeks Input on Regs

by Genilee Parente

The CFPB is asking for input on streamlining the consumer financial laws it has inherited from federal agencies.

In The News

Statistics, Facts, & Such

Technology Update
Fighting Back Against ATM Skimming

Training Page
Increasing Security at Your Bank Branches

by Mike Gambrill, Dunbar Armored

A properly constructed Business Impact Analysis (BIA) identifies those activities within your institution that are key to its survival in the event of an incident that halts normal operations.

Top Cyber Security Trends

An institution's digital services is becoming a major factor when consumers are deciding where to take their business.

Protecting Cards

A nationally known consumer financial advisor is offering up a prepaid card.

From the editor's desk
2012 - The Perfect Storm

by P. Kevin Smith, CPP

The economy, technology, and employee attitudes are the ingredients for a perfect internal storm within financial institutions.

War Stories

Questions & Answers

Other Bankers

Executive Director:
Barbara Hurst
P. Kevin Smith, CPP
Contributing Editor:
Genilee S. Parente
Board of Advisors:
John S. Burnett
Peter G. Djinis, Esq.
William Gearin
Lucy H. Griffin
Mary Beth Guard, Esq.
David McGuinn
Robert G. Rowe, III, Esq.
Barry Thompson
Dana Turner
Andy Zavoina

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