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Bankers' Hotline, Volume 23, Number 12

December 13, 2013

A Little Goodwill Can Go a Long Way

by Teri Wesley

Extending goodwill and spreading holiday cheer to your individual and business customers can help both them and your institution prosper in the New Year.

Speedier Check Processing

by Teri Wesley

The Fed is proposing changes to payment processing that is the first move toward same-day processing services.

In The News

Statistics, Facts, & Such

BSA Update
FATF Updates Lists

Training Page
Know Your Staff...to Build Controls

by P. Kevin Smith, CPP

Knowing why people do the bad things they sometimes do can help security managers develop controls for mitigating internal theft.

CFPB Proposing Debt Collection Oversight

The actions of debt collectors have come under the scrutiny of the CFPB.

FTC Gets a Makeover

The FTC is ringing in the new year with a newly redesigned website that helps consumers find the resources they need and stay on top of the latest consumer alerts.

Focus on Fraud

From the editor's desk
The Monkees Were Right

by P. Kevin Smith, CPP

Security professionals tend to view technology changes with a wary eye...until we realize the benefits outweigh the risks.

War Stories

Questions & Answers

Other Bankers

Executive Director:
Barbara Hurst
Editor:
P. Kevin Smith, CPP
Contributing Editor:
Genilee S. Parente
Board of Advisors:
John S. Burnett
Peter G. Djinis, Esq.
William Gearin
Lucy H. Griffin
Mary Beth Guard, Esq.
David McGuinn
Robert G. Rowe, III, Esq.
Barry Thompson
Dana Turner
Andy Zavoina

Bankers' Hotline