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Bankers' Hotline, Volume 24, Number 7

July 22, 2014

Consumer Watchdog Chases Debt Collector

by Teri Wesley

The CFPB is pursuing legal action against a debt collection firm that the Bureau asserts has been operating as a debt collection lawsuit mill.

Paying for Predatory Practices

by Teri Wesley

Consumer debt in the U.S. is rising, leaving more Americans vulnerable to predatory lending practices.

In The News

Statistics, Facts, & Such

Technology Update
FinCEN Shines the Spotlight on Bitcoin

Training Page
Don't Forget Your Customers After a Robbery

by P. Kevin Smith, CPP

Bank robberies can be traumatic for employees and customers who may literally get caught in the crossfire of a violent robbery.

Cyber Assessments & Resources

The Feds want to know how banks are handling cyber threats and is providing a helpful resource for cybersecurity.

A Guide to Protecting Elder Americans

Scams exploiting elder Americans is a growing problem. The CFPB has a guide to help caregivers and family members protect our seniors.

Focus on Regulatory Action

From the editor's desk
The Problem Is Not the Problem

by P. Kevin Smith, CPP

When a delicate situation or problem occurs, it can be the response to the problem that affects the outcome.

War Stories

Questions & Answers

Other Bankers

Executive Director:
Barbara Hurst
P. Kevin Smith, CPP
Contributing Editor:
Genilee S. Parente
Board of Advisors:
John S. Burnett
Peter G. Djinis, Esq.
William Gearin
Lucy H. Griffin
Mary Beth Guard, Esq.
David McGuinn
Robert G. Rowe, III, Esq.
Barry Thompson
Dana Turner
Andy Zavoina

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