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Bankers' Hotline, Volume 33, Number 6

July 07, 2023

This is the FINAL EDITION OF BANKERS' HOTLINE: Please read the special editorial from Barbara Hurst and James Beveridge in this issue for details.

Chatbots in Banking: A Double-Edged Sword

by Teri Wesley

As is the case with most new and emerging technologies, the use of chatbots in banking offers numerous benefits but the technology also presents some challenges and risks.

In The News

Statistics, Facts, & Such

Tech Update
Passive Weapons Detection Screening Technology

Spotlight on What's Happening

Training Page
Avoiding Confirmation Bias in Internal Fraud Investigations

by Jim Beveridge

When conducting an investigation, it can be easy to consciously or unconsciously form an opinion early in the fact-finding process. Avoiding confirmation bias in investigations is essential to ensure the accuracy and fairness of the process.

A Fintech Anti-Fraud Network

Data aggregator Plaid has launched an anti-fraud network for banks and fintechs to identify and combat instances of repeat fraud, and share their findings with other network participants.

APP Scams Top the Payment Fraud Chart

Authorized Push Payment fraud was the number one fraud tactic in 2022.

Focus on Fraud

From the editor's desk
That was Then...This is Now

by Jim Beveridge and Barbara Hurst

Barbara Hurst, our estemmed founder, briefly emerged from retirement to share a special message.

War Stories

Questions & Answers

Regulatory Roundup

Other Bankers

And in Conclusion

After 33 years of delivering operations and security news to your mailbox, then your email inbox, our journey together is ending. All of us at Bankers’ Hotline – past and present - extend our heartfelt thanks for your unwavering support, trust, and readership over the years. It has been an honor to serve you, and we are immensely proud of the impact this publication has had on the industry. Although we plan on continuing the Bankers’ Hotline annual Security Conferences – this, unfortunately, will be the final edition of the Bankers’ Hotline monthly newsletter.

Thank you…. it’s been a helluva ride!

Jim Beveridge
Contributing Editor:
Teri Wesley
Board of Advisors:
John S. Burnett
Mary Beth Guard, Esq.
David McGuinn
Kevin Smith, CPP
Barry Thompson
Andy Zavoina
Barbara Hurst

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