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Compliance Action, Volume 14, Number 3

March 10, 2009

Credit Card Practices (4 Action Steps)

By Lucy Griffin

The complexity of the new rules on Credit Card Practices just may make you appreciate the confusion consumers feel over credit card programs and fees.

Regulation E: Proposed Electronic Overdraft Rule (5 Action Steps)

By Lucy Griffin

After a round of proposals and consumer testing, the Fed has concluded that the real concern about overdraft notices and fees lies in the realm of electronic transactions.

Action Training
Customer Identification Program: Required Elements (Chart)

By Lucy Griffin

As programs evolve and changes are made, it's important to ensure all the required elements remain in place.

Compliance Notes

Compliance Calendar

In the Editor's Opinion
Truth in Banking

By Lucy Griffin

Bank has become a four-letter word. Instead of letting the public believe what they hear, send a positive message to consumers about your institution's safety and soundness.

Compliance Q & A

Executive Editor:
Lucy H. Griffin, Esq.
Board of Advisors:
Patti Blenden
John S. Byrne, Esq.
David Battle
Robert P. Chamness
David Dickinson
Phillips G. Gay, Jr.
Barbara Hurst
Robert G. Rowe, III, Esq.
Michael D. Maher
Andy Zavoina

Compliance Action