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Compliance Action, Volume 16, Number 6

June 23, 2011

Regulations Z and X: Merging Disclosures (4 Action Steps)

By Lucy Griffin

What a consumer needs to know about a loan and when they need the information is being streamlined by the new Consumer Financial Protection Bureau.

Action Training
Policies: All About Consumer Complaints (5 Action Steps and Chart)

By Lucy Griffin

A lot of attention is now being given to consumer complaints against financial institutions and how they are handled. Having a process for responding to consumer complaints should be a risk management priority.

Compliance Notes

Compliance Calendar

In the Editor's Opinion
Underwriting Rethought

By Lucy Griffin

In the wake of the predatory lending crisis, more stringent and responsible underwriting standards are needed.

Compliance Q & A

Executive Editor:
Lucy H. Griffin, Esq.
Board of Advisors:
Patti Blenden
John S. Byrne, Esq.
David Battle
Robert P. Chamness
David Dickinson
Phillips G. Gay, Jr.
Barbara Hurst
Robert G. Rowe, III, Esq.
Michael D. Maher
Andy Zavoina

Compliance Action