Most Popular Compliance Content
Incorrect Consumer Claims can Cause Regulatory Deficiency as per Reg E Rules
11/10/2019
What causes banks to deny Reg E error claims? And is it correct practice?
Reg DD-Advertising a CD Special on Rate Sheet
11/10/2019
When advertising a CD special on a rate sheet that will be provided to customers, and the ad only indicates the CD special product name with a statement that says, "ask us how to open your CD special," and nothing else, but the CD special has conditions and limitations that the regular CD accounts do not, should a bank disclose on the rate sheet what those conditions and limits are that differ from the regular CD products that are also listed on the rate sheet? There is a fully disclosed addendum for the special that covers the Reg DD disclosure requirements. However, this will only be provided if the special is opened by the customer. My concern is that if the customer only requests the rate sheet and doesn't open the account the customer will not receive the addendum or the full scope of the special on the rate sheet and this may be a little misleading if the customer comes back at a later date to open the special and they find out there are conditions to be met on the product.
Should we close NRAs?
11/10/2019
Do we have to close NRA interest-bearing accounts if we do not have FTIN?
Can You Opt In AND OUT of the New Capital Rules Framework?
11/10/2019
If my bank qualifies for, and opts into, the Community Bank Leverage Ratio (CBLR) Framework for our March 31, 2020, Call Report, can we opt OUT of the Framework at a later date?
Dispute in Writing-Provisional Credit 10 Days
11/10/2019
I am reviewing a debit card dispute and it is one that we denied because after investigating, we found out the customer had signed up for this service, but I am still a little concerned with the way the provisional credit was handled. The bank received the dispute (in writing) on 11/9/18. The final letter was mailed on 11/21/18; however, no provisional credit was ever given. I was under the impression that if we received the dispute in writing, we need to give provisional credit within 10 days. Are we in compliance?
