If a customer requests a remittance wire transfer while in the bank, but then decides they can't wait for the printed disclosure, can they leave and we provide the disclosure to them orally, provided we send them the receipt by mail?
If a minor has funds in a custodianship under the UTMA but also has an individual account in his own name, and he has reached the age for release of the UTMA funds, can we use the funds in the UTMA to offset an overdraft in the individually-owned account?
Is CAN-SPAM limited to emails to consumers?
If the customer attempts mortgage fraud should we tell BSA?
How can document management software reduce risk on dormant accounts?