Most Popular Compliance Content
Are CSR emails to customers "ads?"
02/28/2021
Does CAN-SPAM apply to those emails sent by platform employees to let their preferred customers know of new rates, etc.?
Felony Moments and BSA
02/28/2021
If the customer asks me a question on structuring is that reportable on a SAR?
Disclosing the Military APR
02/28/2021
Do we have to disclose the actual MAPR to all borrowers?
Printed Disclosure by Mail?
02/28/2021
If a customer requests a remittance wire transfer while in the bank, but then decides they can't wait for the printed disclosure, can they leave and we provide the disclosure to them orally, provided we send them the receipt by mail?
Custodianship under the UTMA
02/21/2021
If a minor has funds in a custodianship under the UTMA but also has an individual account in his own name, and he has reached the age for release of the UTMA funds, can we use the funds in the UTMA to offset an overdraft in the individually-owned account?