Most Popular Compliance Content
Benefits of Effective Document Indexing
06/14/2020
What are the benefits of effective indexing?
Setoff vs. Offset
06/14/2020
What is the difference between setoff and offset?
Human Resources Guidelines on Working Odd Hours
06/14/2020
Human Resources is looking for some general guidelines for employees that work "odd" hours outside of the "normal" banking hours. Not the dual control branch environment but more of an operations / back office area policy? Are there any templates for this, or ideas on how to handle this?
Using setoff at the teller window
06/07/2020
When a former customer who left owing us money shows up at the teller window to cash a check written to him by one of our account holders, can we seize the proceeds of the check to go toward what we’re owed?
Opt-in Requirements Under 1005.17(b)(1)
06/07/2020
The opt-in requirements under 1005.17(b)(1) state that a bank "shall not assess a fee or charge on a consumer's account for paying an ATM or one-time card transaction." Does the "one-time" term mean that we cannot charge a fee on the first transaction of two or more being paid and then we can charge a fee on the second when the consumer has not opted-in? For example, if a customer has not opted-in and an ATM causes an overdraft into the consumers account and then two EFTs are received and paid on the same day as the ATM for processing, can we charge or not an overdraft fee for any of the EFTs? On subsequent days, if the account is overdrawn by EFTs, can a fee for overdraft be charged?
