Can a bank be liable for encouraging employees to solicit responses to a contest benefitting a local charity with links posted on their personal social media pages?
What is the FDIC’s concern about multiple NSF fees?
Can our bank prohibit (or strongly discourage) employees from listing their bank name on their personal Facebook page?
What is meant by “multiple presentments” of an item?
Do you have to display "Member FDIC" on Facebook posts if you are simply saying "Check out this new checking product" and provide readers with a link that takes them to a page with full disclosures?
What are examples of “must pay” items that a bank may subtract from an account’s available balance?
Our new marketing director believes we have to be on Facebook, Twitter and other social accounts, and believes having employees writing and making the posts will make us more transparent and friendly to our customers. What risks do we face with all-employee access?
Do we have to disclose the actual MAPR to all borrowers?
Can we report a past due loan to the credit bureau when SCRA protections apply?
Is it a requirement to send a notice to a mobile remote deposit capture (mRDC) customer who apprars to be abusing the program? We suspect a customer of "kiting" between financial institutions. Were we to shut off access to mRDC, do we need to notify them in writing, or with any specific content in the notice?