05/16/2005
Are there any requirements for "Member FDIC" or "Equal Housing Lender" logo to be on teller receipts that are given to customers?
02/07/2005
I have a member that came in to to fill out an affidavit of forgery on a check that came through her account as pre-authorized signature. She clearly stated on the affidavit that she did authorize the check, but she now found out that this company is a scam. Member did come in within the 30 days from her statement to dispute. But do we have to honor her affidavit when she was at fault for giving out her account number to a company before researching the company?
01/01/2004
Over the past decade, there has been much discussion about credit scores, what they mean and how they are used.
11/17/2003
We have a procedure to review unusual activity in employee's accounts on a regular basis. In addition, if we have a suspicion regarding a teller, we have reviewed account activity for that teller. Are there any privacy rules which would restrict our ability to review our employee's account information? Also, is there any consent required by the employee when they begin employment?
11/03/2003
Reg CC Is a normal hold determined by the paying bank's routing number or by the paying bank's address printed on the face of the check? For example, the depository bank located in the San Antonio Fed District accepts a check from the paying bank with a Dallas Fed District routing, the hold is placed for 5 days. Is that correct or would the hold be placed for only 2 days if the bank address is San Antonio?
02/01/2003
08/05/2002
I am preparing a Compliance Policy Draft to establish a compliance department for a bank. I managed to find some information on this from the Internet, but there are still lots of missing parts. It would be great if you can help me with any sample policy or drafts about compliance dept. or compliance program in terms of: Definition of the Compliance Risk Responsibility for compliance The role and scope of Compliance Function The role of Global Compliance Officer The content of compliance program Staffing any Other related Information
07/01/2002
<a href="http://www.bankersonline.com/compliance/gurus_cmp060302d.html"> Regarding answers by John Burnett and Ken Golliher</a> on holds on credit card checks and insurance drafts, if our policy (Reg CC) provides for casebycase holds and we don't need a reason to place, then we would be free to place a 2 or 5 day hold on these items? Is this a reasonable understanding?
06/03/2002
We would like to know why we cannot put an exception hold on a credit card check or a insurance draft. A credit card check is truly a request for credit and an insurance draft is not a check. These checks have restrictive endorsements. We just participated in a Pegasus phone seminar and the gentleman replied that the Reg states that we cannot put a classification on a specific type of check.
10/01/2001
Do Internet banking transfers from a Money Market account to a transaction account count in the 6/3 rule?