I have an account with a deceased owner and no one listed as executor (no known heir). They also have a safe deposit box which drafts the account to keep current so this never goes into a dormant status. How do we handle a situation like this when the owner is deceased no heirs no executor of estate known?
We have a customer who has been in Afghanistan for the past 5 years due to their being in the military. The customer has come back to the United States and has discovered unauthorized withdrawals which took place 5 years ago - about a month after they were deployed. Are we in compliance if we deny the claim, or we obligated to pay due to fact our customer was not receiving statements to Afghanistan. The account was charged off in 2007 and customer discovered this on her credit report.
Do you have a recommendation on who within the bank should be responsible for establishing/writing procedures pertaining to the new requirements for processing Garnishments?
Would the availability provision of Reg CC apply to each deposit, if multiple deposit of share drafts throughout the day?
When a customer writes a check to a third party and the third party electronically converts the check and it comes through as an ACH ARC transaction, shouldn't the bank treat these as checks and not ACH, if the system can distinguish these? Also, if the customer uses online bill payment and requests that a check be issued to a third party, should these be counted under the "6" or "3" rule? The request was made online, but a check is issued.
I wanted to get clarification on whether ACH debits were considered in the three or six limit, so I talked with the Director of Compliance for the Federal Reserve and she told me that ACH counts in the three limit along with checks, drafts, debit cards and similar orders to pay because of the convenience. Is that correct?
Is it stated anywhere how often you have to provide deposit account statements for checking/savings?
We are a savings mutual association, a member of SAIF and insured by the FDIC. What are we required to have in advertisements for deposit products concerning FDIC insurance? What do banks have to have?
Our primary regulator is the FDIC. Do we need to place the Member FDIC and Equal Housing Lender logo's on bank forms that go out to deposit and/or lending customers (form letters, adverse action notices, etc)?
Several years ago, HUD published a proposal to revise the Good Faith Estimate required by RESPA. The proposed changes were significant.