02/14/2021
What’s the most severe penalty for a military lending violation you’ve seen?
01/31/2021
What action steps are needed when we find a severe or frequent violation?
01/24/2021
Why is a permissible purpose needed to get someone’s credit report?
10/18/2020
In its $28.5 million settlement with Navy Federal Credit Union (NFCU), the Consumer Financial Protection Bureau (CFPB) stated that NFCU's collection letters contained material misrepresentations – or unfair or deceptive abusive acts or practices – that were likely to mislead consumers; how did NFCU's templates violate UDAAP?
10/11/2020
In May 2019, the CFPB issued a Notice of Proposed Rulemaking (NPRM) for the Fair Debt Collection Practices Act (FDCPA); how has this rule updated the antiquated FDCPA? the NPRM will likely have a dramatic impact on collection practices for debt collectors.
10/04/2020
Did the Supreme Court’s decision in Henson v. Santander Consumer USA, Inc. obviate the necessity for first party creditors to comply with the CFPB’s debt collection rules?
09/27/2020
For years, the Consumer Financial Protection Bureau (CFPB) has promised to prioritize rulemaking based on consumer complaints. The proposed rule was released in May 2019, but what effect, if any, does the proposed rule have on first-party creditors? What other regulatory concerns related to debt collection should my bank be aware of?
09/20/2020
How are the CFPB and FTC protecting military consumers from first-party debt collection?
04/05/2020
When does your bank, as an employer, trigger FCRA obligations?
03/29/2020
FCRA lawsuits are on the rise – what claims do plaintiffs frequently bring against banks in class action suits?
