Most Popular Compliance Content
Stop Payment on Check Processed for Wrong Amount
02/09/2020
A customer placed a stop pay on a check for $1,600. The bank first processed the deposit as $16.00 so our system didn't stop it and the customer didn't realize it until several weeks later. I have looked everywhere and can't find any case similar to this. Can we return it and if so, for what reason, additional paperwork is needed?
Housekeeping Emails and CAN-SPAM
02/09/2020
Does the CAN-SPAM law apply to email announcements of weather-related branch closings or other information about office hours?
Big Changes for CRA Assessment Areas
02/09/2020
Our bank has several assessment areas that include partial counties. The counties are large and the bank does not feel it can serve the entire county. Will we be able to continue with this practice under the proposed CRA rule?
"Force Post" Transaction for Closed Debit Card
02/02/2020
We have a credit transaction that came in today on a closed debit card. This card has been closed for so long that it is not on our system any longer. This was presented as a "force post" transaction and did not go thru the authorization channel. Can we return this transaction even though it is attached to a debit card?
Ownership Category for Inherited IRA (FDIC)
02/02/2020
We have an IRA beneficiary who has inherited an IRA. She is a non-spouse beneficiary of the original IRA, and has named her spouse and daughter as beneficiaries of her inherited IRA (payout account). When calculating FDIC insurance, what ownership category applies to this inherited IRA, is it considered a "certain retirement account" or a revocable trust account?
