Most Popular Compliance Content
Risk Rating on Customer Opening New Saving Acct?
11/15/2020
Should we complete a risk rating on a customer opening a new saving account, as an example, or how are the accounts selected that this is completed on, i.e. based on what criteria?
HMPL Error Correction
11/15/2020
We found an HPML in our audit. There is no escrow set up. What can we do?
Aggravated ignorance doesn’t void a Reg E claim
11/08/2020
Why can't we hold a customer or member liable for having the PIN with the card?
SARs Submitted to FinCEN Data Breach Leak
11/08/2020
Is there a way to know if any SARs submitted to FinCEN by my institution were among those leaked in the recent data breach?
Handling Reg E claims on older transactions
11/01/2020
If an EFT claim is made long after the statement is sent showing the transaction, the rules of investigation don't apply. So why do we investigate any of these claims?