With fewer and fewer employees available to access dual control we're considering putting a small number of safe deposit box keys into a working supply. What guidance can you give me on this?
Give Your Customers a Digitized Experience While Improving Your Organization's Regulatory Deficiencies
How do the growing regulatory requirements impact financial institutions and their customers' experience?
What is the need for Regulation E and who does it benefit?
If a customer changes their name due to a marriage or divorce and we collect the appropriate documentation, why is it best practice to receive a new signature card?
If our Bank is adopting an account closing survey and they want to send it to closed account customers by text and email, does this fall under the CAN-SPAM rules? They are only requesting feedback, there is no promotional material.