Most Popular Compliance Content
As a compliance pro, should I care about NPRMs?
12/18/2022
What does “NPRM” mean in compliance, and why do I care?
Avoiding Escrow Payment Shock
12/18/2022
If we know a borrower's taxes will be much higher in the second year, are we allowed to use the higher tax amount when we establish an escrow account.........OR..........are we required to estimate the tax payment based on the amount the taxes will likely be the first year and depend on the borrower to VOLUNTARILY add escrow monies to the escrow account to prevent payment shock the following year?
Delivering an FCRA Notice
12/18/2022
Are there any specific delivery requirements for the FCRA Notice to Home Loan Applicant? For instance, does it suffice to make the Notice available through an application portal and not specifically email or mail the notice to the applicant? If it's OK to simply make the Notice available through an application portal, do we need to at least send a communication (i.e., email) to the applicant telling them that a regulatory disclosure is available for their viewing within the portal?
Compliance & missing documents
12/11/2022
How can missing documents impact compliance?
Social media confidentiality
12/11/2022
How can banks create a dialogue with their customers via Facebook or other social media without being drawn into situations where a customer or the banker might make a social media mistake (e.g., posting an account number online)?