Most Popular Compliance Content
New Escrow on Existing Loan
10/15/2023
We had a customer ask to start a voluntary escrow account on an existing loan. Do we need a new agreement?
Origins of mobile deposits
10/15/2023
When was the first mobile deposit service in the U.S. started?
HMPL Error Correction
10/08/2023
We found an HPML in our audit. There is no escrow set up. What can we do?
Mobile deposit chargeback and indemnity
10/08/2023
My back accepted a mobile-deposited check that was returned by the paying bank as “previously paid.” Our depositor has apparently left town – his account with us is closed. The paying bank told us the check had been mobile deposited at a local credit union two days before it was deposited with us. Do we have any claim against that credit union to recover our loss?
Investigating a non-Reg E claim
10/08/2023
If a customer places an order online, but never receives their merchandise, do we have to investigate?