Most Popular Compliance Content
FDIC Institution Directory
04/11/2021
What is the FDIC Institution Directory?
Aggravated ignorance
04/11/2021
Why can't we hold customers liable for carrying their PIN with their card?
Reg E Dispute for Merchandise Not Recieved
04/04/2021
Under Regulation E, if a customer orders merchandise, can the bank not allow the customer to file a Reg E dispute for merchandise not received until 30 days has lapsed from the expected delivery date of the merchandise?
3 items for Reg E liability
04/04/2021
A customer had a charge out of his account six months ago. That’s old and means he has unlimited liability so we don’t have to investigate it. Is that right?
Big deductions on paycheck red flag for human trafficking?
03/28/2021
We have a customer who is a young and receives a very small paycheck. It looks like some really big deductions are held by the employer. Is this normal?
