Most Popular Compliance Content
Letter Template for Legal Issues
09/15/2019
Do you have a form letter template or suggested text that can be used when we receive a legal issue from outside a jurisdiction we would otherwise have to honor, stating we will not be responding and that legal issues must come from our areas we are subject to?
Written Notification- Credit for Unauthorized ACHs
09/15/2019
Are financial institutions required to give written notifications to customers when the bank gives credit for unauthorized ACHs?
Printing Acct. Statements for Deceased Customers
09/15/2019
We occasionally have customers that have passed away and have no beneficiaries on the account. Do we have to continue to print their account statements monthly or can we change it to print annually?
BSA Risk for Coin Operated Amusement Machines
09/08/2019
Can you refer me to the guidance for assessing the BSA risk for coin operated amusement machines operated in convenience stores who happen to be a customer of our community bank?
Account Owner & Beneficiary Deceased
09/08/2019
We are in Oklahoma. Our account owner has died, and her beneficiary is also deceased. Who gets the funds? Will it need to probate? The amount is less the $1000.00 and the family can't afford to see a lawyer.
