Most Popular Compliance Content
FDIC Institution Directory
04/11/2021
What is the FDIC Institution Directory?
Aggravated ignorance
04/11/2021
Why can't we hold customers liable for carrying their PIN with their card?
3 items for Reg E liability
04/04/2021
A customer had a charge out of his account six months ago. That’s old and means he has unlimited liability so we don’t have to investigate it. Is that right?
Reg E Dispute for Merchandise Not Recieved
04/04/2021
Under Regulation E, if a customer orders merchandise, can the bank not allow the customer to file a Reg E dispute for merchandise not received until 30 days has lapsed from the expected delivery date of the merchandise?
Big deductions on paycheck red flag for human trafficking?
03/28/2021
We have a customer who is a young and receives a very small paycheck. It looks like some really big deductions are held by the employer. Is this normal?