Most Popular Compliance Content
Are All Private ATM Owners Equal
12/24/2023
I have read through several articles on private ATM owners and the enhanced due diligence on these; however, none seem to call out private ATM owners that do not have access to fill the ATM. Would these customers have the same expectations? Would it be necessary to tag these customers, obtain contracts/agreements and do yearly reviews of activity?
Timing for Check Adjustments When Paid Twice
12/24/2023
What is the timeframe on doing a check adjustment for a item paid twice? Mobile item posted to our customer on March 31, 2022 and then again on May 3, 2022.
Is there any reason to keep offering NOW accounts?
12/24/2023
Bank management wants to simplify our account lineup and get rid of NOW accounts. I thought these accounts were the only way we could pay interest on certain checking accounts. Are we shooting ourselves in the foot by getting rid of them?
Recalling Bank Transfers
12/17/2023
How do we recall a bank-to-bank transfer that was unauthorized? We are the ODFI.
Must we provide online deposit account opening disclosures on our website?
12/17/2023
We allow customers to open deposit accounts online. We’d prefer to keep disclosures (especially our rate and fee sheets) off our website, so that the competition can’t see them. Must we provide TISA disclosures up front, or can we mail them later? I seem to remember Reg DD allows us to send disclosures up to 10 days later when the customer isn’t at the bank.