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Latest Compliance - Internal Controls Topics

Privacy among applicants

06/20/2021

If credit is denied because of issues related to only one applicant, for example a charge-off, can we disclose that reason to both applicants, and do both applicants get an Adverse Action Notice?

Discrimination against the majority

06/13/2021

Has there been a case where a lender tried so hard to assist minority applicants that it had a fair lending issue with majority applicants?

Will CMPs rise 300%?

05/30/2021

What will our industry expect as to civil money penalties in the next year.

UDAP vs. UDAAP

04/25/2021

Where does the CFPB’s authority come in when they determine something is “Abusive”?

Basic steps for Reg E claims

04/18/2021

Must we go through the formalities of an investigation and document what we’ve done such as paying provisional credit on claims that were made timely?

Aggravated ignorance

04/11/2021

Why can't we hold customers liable for carrying their PIN with their card?

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Vendor Liability: CFPB Guidance Outlines Duties

For some time, the bank regulatory agencies have warned institutions that they need to closely manage the work of their outside vendors.

What is the State of Your BSA/AML Compliance? Are You Sure...Are Things Changing?

by Mollie Sudhoff, CRCM, CRP

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Most Popular Compliance Content

Privacy among applicants

06/20/2021

If credit is denied because of issues related to only one applicant, for example a charge-off, can we disclose that reason to both applicants, and do both applicants get an Adverse Action Notice?

ATM fee notice

06/20/2021

This fee notice is no longer required to be posted on the machine if there is a screen that pops up before the fee is assessed.

Chipped Cards=Less Fraud

06/20/2021

Do you have any recommendations on investigating dispute claims where a chip card is used? Our processor says we have no chargeback rights and can't do anything when a chip reader has been used. Customers still claim the transactions are not theirs and we are stuck with no other option but to pay the claim.

Where to Send Counterfeit Currency

06/20/2021

Is a bank required to send in counterfeit currency to the Secret Service or report and turn it into the local police department?

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