We have a customer living in Japan requesting to receive payroll with a GIRO. We are not familiar with this payment option and wondered how it works. What are the risks associated with this kind of transfer?
Are there any regulations or guidelines for reducing the hours a branch can stay open?
We have a customer that we suspect may have several fraudulent checks written against her account. How long does she have if they are fraudulent, to sign the forms that they are fraud?
We have a business organized as a trust that is opening an checking account for a bingo unit. There is only one person named in the Trust Agreement. His name is Mike. Mike is named as a trustee/designated agent in the Trust Agreement. He is wanting to add his bookkeeper, Kim, to be an agent on the account. Is this allowed for trust accounts, or are only people designated in the Trust Agreement allowed to be on the account? Also, the Trust Agreement is not signed or notarized, which raised some questions for our New Accounts Rep. Does the Trust Agreement need to be signed and/or notarized?
We currently keep both electronic copies and paper copies of every change made on our website. This is time-consuming to maintain. How critical is it to keep hard copies of our work, and what questions should we be asking ourselves to potentially reduce or eliminate unnecessary paper trails?