What action steps are needed when we find a severe or frequent violation?
Can we report a past due loan to the credit bureau when SCRA protections apply?
I understand the Joint Overdraft Guidance states that overdrawn accounts should be charged off after 60 days. Is there anything that would allow for an extension past the 60 day mark? (i.e. a fraud investigation, pending transactions, approval from upper management, etc.)
Why is a permissible purpose needed to get someone’s credit report?
How is the Comptroller’s Handbook organized?