Vendor Guru Q&A - Compliance

Make Compliance Management Faster, Better and Smarter

Latest Compliance - Loans Topics

Policy on Customers Taking Pics of Records

05/19/2019

Does anyone have any suggestions for putting together a policy on how to handle customers using cell phones to take photos or record interactions within a branch?

Check to Individual: Accept for Loan Payment?

12/09/2018

Can a check that is payable to an individual be accepted for a loan payment?

Modification on S Consumer Lot Purchase Loan

04/08/2018

This pertains to a loan modification on s consumer lot purchase loan. No new money is lent. We are modifying the maturity date and terms. (1) Can the interest rate be modified? (2) Does TRID apply?

Downsides of policy tracking spreadsheets

03/25/2018

What are the downsides of tracking policy exceptions in a spreadsheet?

Signs in Lobby for Loan Production Office

09/03/2017

We are going to open a loan production office and need guidance on what types of signs need to be in the lobby. I'm thinking only the Equal Housing Lender Poster, but not sure. We are not taking deposits, and we are not a HMDA reporter.

Challenges with Manual Ticklers

10/16/2016

What are the biggest issues with manual loan ticklers?

TRID and the tax service fee

05/29/2016

On a secondary market loan where our loan servicer charges a tax service fee, should that be included in the origination charges section or services you cannot shop for?

Notification when Sending an Account to a Collection Agency

01/17/2016

When we close an account due to overdraft, we mail notices to the customer of the amount owed and that the account should be brought to a positive balance to avoid any collection proceedings. Do we need to mail a notification to the account holder when we have sent the account to a collection agency?

Audit and Exam Prep Challenges

01/04/2016

What is the biggest challenge pertaining to audits and exams?

Exception Tracking and Spreadsheets

12/13/2015

Do most community banks track exceptions with spreadsheets?

Premium Content View All

We Can't See the Forest

A recent investigative report from a newspaper in Sarasota, Florida highlighted the many reasons why banks fail, and they cite unethical lending practices, employee greed and dishonesty as a few of the culprits.

Finding Any Unfair Lending

When preparing to do a fair lending review, the first question is where to begin. There is a great deal of exposure in fair lending and not enough time to look at everything.

Notification of Deceased Customers

05/20/2019

How are people finding out about customers who pass away if not notified by a family member?

Policy on Customers Taking Pics of Records

05/19/2019

Does anyone have any suggestions for putting together a policy on how to handle customers using cell phones to take photos or record interactions within a branch?

ACH Return Transaction Using Code R23

05/19/2019

For an ACH transaction we (RDFI) have received, we believe a third party made the payment to an account and we (as RDFI) would like to return it. May we return it using the return code R23? R23 description sounds as if the recipient account holder should return the transaction.

Can a POA Add Beneficiaries on an Account?

05/19/2019

Can a POA add beneficiaries on an account?

Open Acct. for Entity-LLC & Individual?

05/19/2019

Can a bank account be opened for an entity such as an LLC and a person i.e., JSmith Properties LLC and Suzy Sparkles? Suzy Sparkles is not a member of the LLC.

Latest Compliance - Loans Topics

Pages

Pages

Pages

hot right now