What is the most common way that banks record or log complaints and inquiries to have available when the examiners come in looking to see what we have?
What’s the most severe penalty for a military lending violation you’ve seen?
What action steps are needed when we find a severe or frequent violation?
Why is a permissible purpose needed to get someone’s credit report?
We include the EHL logo on our website where we offer home loans. We also use Twitter and Facebook, but do not use it there because it is on our site. Are we OK?
Is there an FDIC requirement that the "Member FDIC" logo be on all our pages and link to the FDIC website?
Is the term “Equal Housing Lender” on our website sufficient or should we actually have the “Dog House” logo?
Do weblinking rules apply if a business has a link to us, and are we required to monitor this?
We currently keep both electronic copies and paper copies of every change made on our website. This is time-consuming to maintain. How critical is it to keep hard copies of our work, and what questions should we be asking ourselves to potentially reduce or eliminate unnecessary paper trails?
What is demonstrable consent and can we do that with new account disclosures we email the new customer?