If credit is denied because of issues related to only one applicant, for example a charge-off, can we disclose that reason to both applicants, and do both applicants get an Adverse Action Notice?
Has there been a case where a lender tried so hard to assist minority applicants that it had a fair lending issue with majority applicants?
What is the most common way that banks record or log complaints and inquiries to have available when the examiners come in looking to see what we have?
Does CAN-SPAM apply to those emails sent by platform employees to let their preferred customers know of new rates, etc.?
Does the CAN-SPAM law apply to email announcements of weather-related branch closings or other information about office hours?
Even though legal trends favor plaintiffs, should my bank try to fight an ADA lawsuit or should we just make our website and mobile applications ADA compliant?
Does my bank's mobile app need to be compliant with the ADA?
How many banks have been sued under the ADA in federal court?
Since 2014, the DOJ has brought numerous enforcement actions against businesses, including banks, whose websites and mobile applications weren't easily accessible for persons with disabilities and, therefore, were potentially non-compliant with the Americans with Disabilities Act (Act). In order to make their websites and apps more accessible for differently-abled people, what actions have these DOJ settlements required such businesses to take?
Where does the CFPB’s authority come in when they determine something is “Abusive”?