12/24/2017
As it pertains to Reg O and overdraft monitoring: Are business DDA accounts for which directors are signers to be included in the overdraft monitoring process?
11/26/2017
As it relates to ODP programs, have there been any recent updates or proposals related to debit card authorizations approved on a positive balance, but which are then presented against insufficient funds because customer has used the funds and the bank is not allowed to assess OD/NSF fees on the debit card item? (This assumes the customer has opted-in for Reg E inclusion of debit card transactions.) I've heard this may be considered a UDAAP problem but haven't found any publications on the subject.
10/29/2017
Vendor “v” Compliance and I’m in the middle. Scenario; Our customer goes to a casino, casino issues a card, customer uses it at the casino, casino uses POS entry class code and runs it through ACH network, customer does not have a debit card with us or has not OPT-IN. If the transaction is NSF can we assess a fee? I know we can return if necessary, our vendor has an identifier on the transaction so we know it came through ACH and can return it but have been told we cannot assess a fee unless the customer has OPTIN. My interpretation of 2017 NACHA rule book pages ORxxxvi, OR 18 and OR60 is that banks should be able to assess a fee because this is an ACH transaction not a Debit Card (POS, ATM) transaction. Which rules apply to this transaction?
11/27/2016
Is UDAP (Unfair or Deceptive Acts or Practices) a concern with overdraft services?
11/20/2016
May a financial institution disclose a single balance inclusive of overdraft protection funds (i.e. a line of credit or discretionary service amount)?
11/13/2016
May a financial institution process transactions in a manner that allows the financial institution to maximize overdraft fee income?
07/31/2016
Is a Notice Regarding Overdraft Fees disclosure required to be posted on an ATM? A question was recently asked about required ATM signage (https://www.bankersonline.com/qa/required-signage-atm) however I did not see mention of this Notice. Could this be a CA specific notice or one that may have been required in the past? The notice reads “If you do not have sufficient funds in your account for the withdrawal amount requested,completing the transaction may result in overdraft fees if you have given us prior permission to complete such transaction….”
04/28/2014
Can an NSF fee be charged on a re-occurring POS transaction if the customer has opted in?
04/09/2012
I understand that Reg E requires the bank to refund any overdraft fees associated with an unauthorized debit card transaction. Does this also include customer disputes via the merchant if they have also disputed with the bank?
01/18/2010
The commentary on the Reg DD changes seems a bit unclear with regard to the opt-in and opt-out requirements for banks that do not utilize an overdraft program. Is a bank that does not have an overdraft program, but does pay overdrafts on a discretionary basis, required to allow customers to opt-out of having their overdrafts paid through whatever means?
