We have been hearing rumors that our customer, ABC Corp., is going to file bankruptcy. They have a loan with us that is current and they have a deposit account. Can we use setoff to grab funds?
Our examiners made the bank change customers passwords to expire on online banking every 60 days. Of course, customers do not like this. Can you tell me what the requirements are on this?
Does a cash ATM deposit fall under Reg E?
Human Resources is looking for some general guidelines for employees that work "odd" hours outside of the "normal" banking hours. Not the dual control branch environment but more of an operations / back office area policy? Are there any templates for this, or ideas on how to handle this?
Do you have any recommendations on sites that offer negative news searches where you can find negative news reports on potential customers - or a list of sites you recommend.